What if the balls do not shoot out? They wont pass through the orange piece. It feels like it is going to snap.

Our experience was similar to yours. It turned out that we had placed two parts in at the wrong orientation. We had to reassemble parts of it two or three times before we got it right.

Does anyone sell replacement balls? My children have lost them all.

I don't have any, but here is the company information. They deal in replacement parts. VEX.com +1 903-453-0804 help@vex.com 6725 W. FM 1570 Greenville, TX 75402

Is there a trick to disassembling the flanged locking pieces? Pure force? We do not want to break them

Hi there, you just need to apply light pressure during disassembly. If you have any additional questions about pieces please contact us at info@hexbug.com.

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🚀 Build, Learn, Play - The Future is in Their Hands!

STEM LEARNING FUN - Foster numeracy and spatial awareness through play.
COMPACT PORTABLE - Lightweight design at just 431g for easy transport.
UNLEASH CREATIVITY - Empower young minds with 140 versatile pieces!
NO BATTERIES NEEDED - Endless fun without the hassle of batteries!
MULTILINGUAL MASTERY - Available in 5 languages for global learning.

The HEXBUG Vex Robotics Switchgrip is an innovative educational toy designed for children aged 0-10. With 140 pieces, it encourages creativity and enhances numeracy and spatial awareness skills. Lightweight and easy to assemble, this toy is perfect for young engineers and comes in multiple languages, making it a global learning tool.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

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Product Dimensions	23 x 6.5 x 25.5 cm; 431 g
Manufacturer recommended age	0 - 10 years
Item model number	406-5517
Educational Objective(s)	Numeracy & Spacial Awareness
Language:	English, Italian, French, German, Spanish
Number of pieces	140
Assembly Required	Yes
Batteries Required?	No
Batteries included?	No
Material Type(s)	Plastic
Remote Control Included?	No
Release date	4 July 2018
ASIN	B073HLY6P1

HEXBUG Vex Robotics Switchgrip

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