Car Roof Top Tent Classic - TentBox Car Roof Tent, Sleeps 2 People - Four Season Car Camping - Tent Box Roof Tent FITS Most Cars - Gas Assisted Opening, 60 Seconds Set-Up

What to expect from tentbox customer service!Yes we can sell you another shell! Replace it no but if you pay the shipping from the UK to Alaska we would be glad to accommodate you.But you sure could fix it with some duct tape,Beware Beware Beware,Is there a less than one star I can give this company!Get them off your market place!

Do not buy. Purchased August 2024 and Tentbox USA does not support five year warranty after purchase despite stating so (false advertisement). Next, poor detail design as surround "u" shaped edge seal common to upper shell, retains water enabling wicking into upper shell fabric headliner causing mold and mildew problem (health risk). Next, poor overall design and upper shell mid span spider cracks resulting from positive bending stress resulting from closed position strapping pre-load (evidence of no endurance or in-service testing). Tentbox Customer support requested via email that I report discussions with Amazon support (not your employee, cannot work for business that does not support product).

My husband purchased this on his Amazon account and when we unboxed we found holes, ripped stitching, the sunroof screen loose and broken at the seams, black marks and missing pieces to the cover. The mattress...awful. we spent so much researching the best tent for our jeep and this is what we picked. The reviews we found online weren't 100% accurate. Especially about the mattress. I'm so sad. I wanted this so much for Memorial Weekend fun but we were worried about water getting into the seams and holes and or making it worse. This is mounted on our jeep and not going to be fun trying to remove it.

I bought their tent and paid a lot of money !!Received it and water is leakingHave a communication with them and result is that they are going to send me 20$ kit to repair it :)))Its the worst experience for me.They can't see something in their warranty claim and for this reject warranty for me !They are as bad as their tents!