If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently
Product ID: 70145956
⭐4.6/5 star rating
🏥Healthcare + Disney insights
📈9½ actionable principles
$39.82
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Description
🏥 Elevate healthcare with a sprinkle of Disney magic — because patients deserve an experience, not just service!
- PROVEN 9 PRINCIPLES - Practical, memorable strategies that redefine service excellence.
- HIGHLY RATED TRUSTED - 4.6-star average from nearly 1,000 reviews signals real-world impact.
- CROSS INDUSTRY INNOVATION - Blend theme park magic with hospital administration for competitive edge.
- LEADERSHIP DRIVEN CULTURE - Inspire staff and leaders to create lasting patient satisfaction.
- TRANSFORM PATIENT EXPERIENCE - Unlock Disney-level trust and loyalty in healthcare settings.
If Disney Ran Your Hospital by Fred Lee is a groundbreaking book that applies Disney's renowned customer experience strategies to healthcare. Featuring 9½ practical principles, it challenges traditional service models and offers a fresh blueprint for hospitals to boost patient satisfaction, staff engagement, and community trust. With a 4.6-star rating from 991 reviews and a strong presence in healthcare leadership categories, this book is essential for professionals aiming to revolutionize patient care culture.
Specifications
| Best Sellers Rank | #229,750 in Books ( See Top 100 in Books ) #17 in Hospital Administration (Books) #42 in Health Care Delivery (Books) |
| Customer Reviews | 4.6 4.6 out of 5 stars (993) |
| Dimensions | 5.5 x 0.5 x 8.25 inches |
| ISBN-10 | 0974386014 |
| ISBN-13 | 978-0974386010 |
| Item Weight | 11.2 ounces |
| Language | English |
| Print length | 216 pages |
| Publication date | January 1, 2004 |
| Publisher | Second River Healthcare |
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