Why are these tagged as made in mexico but advertised on the website as made in us? the tags on the pacs i received read "made in mexico".

I just noticed that too.. this is false advertisement

can you heat in microwave

No. These hot packs are designed for moist heat only and must be kept in a Hydrocollator. The clay inside is not microwave compatible.

What is the filling made of ?

It’s made with a natural hydrocolloid filling called bentonite.

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Description

🔥 Elevate Your Recovery Game!

GENEROUS SIZE - Oversized 15" x 24" design for maximum coverage.
TRUSTED BRAND - Chattanooga quality ensures reliability and performance.
ULTIMATE COMFORT - Experience deep, soothing relief with every use.
COST EFFECTIVE SOLUTION - Hundreds of treatments from a single HotPac.
VERSATILE HEATING OPTIONS - Heat in a Hydrocollator or pot for convenience.

The Chattanooga Hydrocollator Moist Heat HotPac is a 15" x 24" oversized heat pack designed for effective moist heat therapy. It provides 30 minutes of deep, soothing heat, making it ideal for pain relief and muscle relaxation. With a cost-effective design that allows for hundreds of treatments, this product is a must-have for anyone seeking comfort and recovery. Plus, it comes with a one-year manufacturer guarantee, ensuring peace of mind with every purchase.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.