What kind of cleaners can be used?

Please use the cleaning solutions specified by JONR official. It is strictly prohibited to use foaming cleaners, soapy water, perfume and corrosive liquids.

What should I do if there is a machine failure?

Please contact JONR Service in time, we'll help you in 48 hours.

What kind of floors can ED12 PRO clean? What should I pay attention to when cleaning floors?

JONR ED12 Pro vacuum mop all in one is only suitable for hardwood floors, tile,e, and some other hard floors. Please fill the clean water tank with water before starting to use it. Do not vacuum without water to avoid damaging the motor.

How to maintain JONR ED12 PRO cordless wet dry vacuum to ensure its normal operation?

Please clean the roller brush and suction port regularly, and replace the sponge filter regularly to avoid clogging the machine and weakening the suction.

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Description

✨ Clean smarter, not harder with JONR ED12 PRO 🧼

EFFORTLESS GLIDE - Front wheel drive reduces arm strain for fatigue-free cleaning
TANGLE FREE TECH - Serrated brush scraper keeps hair out of the roller brush
LONG LASTING POWER - 30 minutes runtime covers up to 230m² without recharge
SMART SELF CLEANING - One-click hot water wash + hot air drying for zero odor
EDGE TO EDGE PRECISION - Three-sided design cleans corners & edges others miss

The JONR ED12 PRO is a dual-use wet and dry vacuum cleaner designed for hard floors like tile, marble, and laminate. Featuring a unique three-sided ultra-narrow edge design, it reaches tight corners effortlessly. Its intelligent hot water self-cleaning and hot air drying system ensures hygienic maintenance with no odors. The serrated brush scraper prevents hair tangles, while the front wheel drive mechanism makes cleaning smooth and strain-free. With a 30-minute battery life and large 850ml fresh water tank, it efficiently cleans up to 230 square meters in one go.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.