What is the manufacturers warranty?

Regarding the warranty, please refer to the warranty card in the package. Any questions or concerns, please feel free to contact us.

Does this humidifier require a filter to be used?

No, this humidifier doesn't require a filter to be used.

How do I contact the manufacturer regarding the warranty? Mine just stopped working after 4 months.

I contacted Amazon and the livatro company sent me messages thru Amazon. They ultimately refunded my payment thru Amazon and asked for any way they could make things right before that. They allowed me to keep my humidifier and gave me all payment back.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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