S2R Plus/MAX Pro/U2 Pro Electric Scooter, 500W–810W Peak Motor, 19–22 MPH, 22–46.6 Miles Long Range, Foldable Commuter Electric Scooter for Adults

My son loves his scooter. I don't usually write product reviews, but I wanted to share my experience with Hiboy support. My son recently had an issue with his scooter, after he was being a stupid teenager and drove it through a creek. He came home all upset because the scooter wasn't working. The display wouldn't turn on and the brake light flashed repeatedly. In an attempt to repair his scooter, I contacted Hiboy to try to understand the problem, maybe they could tell me what the flashing brake light indicated. I wasn't expecting Hiboy to send me replacement parts, but Claire in Hiboy support sent me a replacement controller and display, along with videos describing how to replace them. After replacing the parts, I am happy to report that the scooter works like new. My 14 year old son has transportation again. Hopefully he will be smarter in using it this time. But hats off to Hiboy for going the extra mile. That is the kind of support that gets my return business.

The Hiboy Electric Scooter was purchased for me to commute from my apartment to the location where I park my company Ford Explorer. This is about 3 miles each way. The scooter is very sturdy and it breaks down for storage exactly as advertised. I just moved to Naples, Florida and my daily ride is through the apartment complex, using the established bike lanes, and then some sidewalks. The scooter accelerates quickly up to the advertised 22 mph. I saw many less expensive scooters, but all had multiple bad reviews. I considered some other scooters that were more expensive, that went faster, and had better suspension, but this one was perfect for me. This scooter perfectly folds up and then I pick it up and place it in the back of the Explorer. I am 5'10" and 200 lbs. I am 65 years old. My commute is enjoyable. The only downside that has to be considered is water. The scooter is water resistant but not water proof. You have to be certain that the water cover for the charging port is in place after you remover the charging cable. Other than that small concern, this is a great purchase. Just an update after owning and using my scooter for 18 months. I would still recommend this purchase and the only thing that I have changed was that I swapped out the tires for solid core ones. I had several flat tires from road hazards and I felt that I would be money and time ahead by replacing them. Six months later, I do not regret that decision.

I recently purchased the Hiboy Max Pro electric scooter, and I am thrilled with both the product and the customer service experience! First and foremost, the quality of the Hiboy Max Pro is exceptional. The scooter is robust, well-designed, and performs brilliantly. The ride is smooth, the speed is impressive, and the battery life is more than sufficient for my daily commutes. Every feature, from the acceleration to the braking system, works flawlessly, making my rides both safe and enjoyable. What truly sets Hiboy apart, however, is their outstanding customer service. From the moment I placed my order, the Hiboy team was incredibly responsive and helpful. They promptly answered all my queries and provided detailed information about the product. When I encountered a minor issue with the scooter, their support team went above and beyond to resolve it quickly and efficiently. The dedication and professionalism displayed by Hiboy’s customer service are truly commendable. Overall, my experience with Hiboy has been nothing short of fantastic. I highly recommend the Hiboy Max Pro for anyone looking for a high-quality electric scooter and a company that genuinely cares about its customers. Thank you, Hiboy, for a wonderful product and excellent service!

Great scooter so far HOWEVRE, Rear tire does go flat often and is NOT easy to replace. I have the tools to do it and the knowledge and it is still not easy. I couldn't image a single college student trying to do it with minimal tools. They would probably need to go to a scoter/bike shop and pay them to replace it. Other than this the scooter is powerful smooth and holds a charge pretty decent. To help with the tire issue I purchased tubeless tires off Amazon. Hoping this does the trick.