Robo Vac N Mop X3 2 in 1 Robotic Vacuum Cleaner with App Control, 2700 Pa Suction Power, Gyroscope Navigation, Wet & Dry Cleaning (Black)

Eureka Forbes service is very bad, we have tried for repair but they reject service request

No demo provided but Nice product. See YouTube and learn everything. Robo connects mobile wifi using smart life app. Positive : Basic function Just switch on and go. Negative : No Room mapping in smart life app.

It's been over two months since I first reported a complaint about my Eureka Forbes Robo Vac n Mop X3, which I purchased on 08/05/2023. Despite the considerable duration, there has been no resolution or acknowledgment from the customer service team. This extended delay in addressing my concerns is highly frustrating, especially considering the substantial investment made in a product with the expectation of quality service. I urge Eureka Forbes to expedite the resolution process and provide the assistance promised under the warranty terms. A timely response and effective resolution are crucial for maintaining customer trust and satisfaction.

No home demo for this product. No users manual. It works automatically. Just switch on, it will clean and come back to the base. You can also control it with Smart life app after connecting in same WiFi network Better you can book a home demo from Forbes website and learn how to use and buy online or direct....

Stupid product. Amazon and eureka forbes delivered faulty product and Noone listen to the customer. Stupid service by company and amazon. I suggest don't purchase product from Amazon and eureka forbes.

No demo available, no manual provided. DK is here to promote an useless product. He will not say about how to connect to smart app. Where wifi button is located in the product. Eureka technician denied providing demo for the product although on site says post purchase demo is available. I request amazon to remove all eureka forbes product from their site and save customer valuable time and money.

1. No mannual, printed or digital. 2. Do not connect to WiFi. 3. Eureka Forbes support has no idea about the product. They told me to search YouTube. 4. Cleaning is not ideal. Do not clean the entire surface area even when it's empty. 5. It collides with every obstacle before turning around. Wonder how long will it last.

I did not receive manual and no information anywhere on internet on how to operate using smart app. No demo provided. Eureka forbes service person mentioned that if we buy from online, no demo provided. You have to buy from agents or from their website. Luckily Amazon were able to help me out by taking this product back and provide refund.