Laurastar Lift Plus Ultimate Black

The iron broke after 4 uses- the pump went on it so it had to be repaired by Atlas in the UK. Despite wanting a refund as I didn't think 4 uses for an expensive iron was value for money, Laurastar declined. In retrospect, Amazon should have provided me with a right to return but for some reason decided that I had to deal directly with Laurastar even though Amazon were the ones who sold it- in contravention to UK consumer law! Had to wait in all day for courier to collect and repair- it was eventually repaired but came back with the handle broken. Back to Atlas for a fix- waited in again a whole day for Parcelforce to say they came to collect....but never did. Can't be bothered second time round- asking Laurastar for a refund but Sebastien in the Laurastar team says 'no'. Now, it looks like I have to take them to small claims as I really cannot be enthused to have to deal with incompetent retailers and couriers. Make a fuss and hopefully people will learn. Don't buy these overpriced, unreliable bits of kit! You've been warned.

I love this machine! It has a pretty hefty price tag but is worth every penny. The steam is completely controllable and is really effective so you can whizz through a huge pile of ironing in a fraction of the time. I had a Laurastar ironing system for years, which was also great, but have had to downsize since moving house. I am in love all over again. This steam generator is small and compact, but really produces all the steam necessary to smooth away creases. Jeans - no problem; shirts - a breeze; sheets - quickly done. It is ready for use in just 3 minutes, and switches itself off if left unused for 10 minutes. The iron itself is light - so easy to use, and the pulsing steam is wonderfully effective - a real plus. The retractable cord is another plus. There is a detachable special foot plate to use for silk or fabrics that might 'shine' if ironed with the regular iron. And being so compact and light you can easily steam curtains etc in situ. An all round winner!

Horrible

This is my second Laura Star iron and I love it. The first I had for 10 years and during that time it did not let me down, and this one is excellent. It's a little bit noisy, when it takes in more water, but this is a very small irritation, as it halves the time of my ironing. Excellent product.

not as good as the previous model, doesn't seem to iron anywhere near as good as my earlier model which in hindsight i should've just had serviced by Laurastar. On the plus side the improvements in refilling make using it much easier and it looks funky.

The shallow bit first: this looks great. I'm not sure irons have ever 'looked cool' before, but this one certainly does. It looks the business. But the price tag is a lot of coin to put down just because something looks good - does it do the job? Well, yes. If you haven't had a steam generator iron before then they are a bit of a revelation. The iron bit you hold is far lighter than the irons you will have used previously, but the steam destroys wrinkles with easy glides. Either heavy or delicate fabrics are smoothed with ease. Points for having a sensible length cord. That said, this has been my experience with the other steam generator irons I've tried, and some of those are much cheaper than the Laurastar. So I can't fault it for it's job, and it looks great, but if you're on a budget you can get better value, and for that it drops a star.

When it works it is wonderful: Alas it is shoddily made and as a tendency to fall apart. The iron itself is covered by some plastic stuff that melts and splits. The grip fell apart on the second time I used it and it took an awful long time to get it repaired. Right now mine is out of use as the pump did break down. The iron sole is very difficult to get clean. So no, I am not going to buy a new Laurastar: Much to expensive for what it has to offer. But I did love its design.

Awful Iron. Do not buy at any costs. It broke after about 1 month. Steam button got stuck. Plus it stopped steaming and sprayed water all over the board. Got it fixed at Laurastar which was a laborious process. Then after 2nd ironing session after it had been fixed it broke again. Steam was stuck on continuously at blast pressure rendering it unusable. Very unreliable, funky ergonomics. Don't bother.

Don’t buy. It’s leaking water.