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Heyrex Torus 1-Liter Pet Water Bowl, Blue, with 6 Filters

Q: what is the safe way to clean the inside of the water chamber? I wipe out the bowl itself with a paper towel and hot water everytime I refill the bowl

Dear Grace,Thank you for your question.To maintain your Torus water bowl we recommend regular cleaning of the water reservoir with hot soapy water or vinegar and then thoroughly rinsed regularly. You can mix half water and half Vinegar in a spray bottle. Spray the mixture in the bowl and wait a few minutes before wiping clean.We also recommend using the sterilizing tablets which are readily available from the supermarket, such as those used for baby bottles every few months.After cleaning your Torus water bowl always ensure you rinse it thoroughly with water before use.Kindly contact us directly, if you need any kind of assistance,Gratefully,Jana

Q: I know you recommend your filter. But I purify my own water. So why I need your filter. Thank you.

Dear Amazon Customer,Thank you for your question.We supply the bowl with one filter for water purification. The filter lasts around 1 month, and after that customers can purchase the 5-pack from us. We do recommend the use of filter, but this is optional, especially if you use other systems to purify your water. The Bowl can also be used without filter.Gratefully,Jana

Q: Do I need to purchase replacement filters for this product?

Dear Christen,Yes. The product comes with one filter, and this is good for one months use. The replacement filters can be bought as 5-pack.Gratefully,Jana

Product ID: 446308337

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what is the safe way to clean the inside of the water chamber? I wipe out the bowl itself with a paper towel and hot water everytime I refill the bowl

I know you recommend your filter. But I purify my own water. So why I need your filter. Thank you.

What is the size of the bowl length and width

Do I need to purchase replacement filters for this product?

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