CATLINK Self Cleaning Cat Litter Box for Multiple Cats, Health Monitoring, Automatic Litter Box with APP, Triple Odor Control, Includes 60 Trash Bags, 65L Extra Large Robot (Luxury Pro-X)

I’ve had this for one month and it’s been life changing so far. It is quite expensive, but I have two male cats that use the litter A LOT and this was the best decision ever. Gives me a week without having to clean it apart from the occasional stool that gets stuck on the silicone side and I just help it unstuck to be pushed down. But no more daily cleaning large scoops! No smell so far, very safe for them as it doesn’t close, and they used it immediately with no issues. I thought we may needed a step for our 7 month old but didn’t. After a few days it learned whether each cat was pooping or peeing and this is a great information to have. Very helpful if we’re travelling and whoever is coming to check on them doesn’t have to scoop everyday, just check if everything is ok with the machine. Negatives I can live with: Doesn’t work as well using tofu litter but works good enough. The sensor of amount of litter available isn’t great, sometimes says it’s low when it’s not and the other way around, but I keep an eye on it.

Love my CATLINK ProX! Like most cat owners, I hate scooping the litter box. After being diagnosed with cancer and going thru treatment. I had zero energy to do basic household tasks - enter CATLINK. Easy to set up and connect to my home internet, I was instantly in love with the auto-empty feature, and preventative functions to ensure my cats safety. After trying both Pretty Litter and regular clumping litter, I prefer using Pretty Litter with it. My girls have no issue hopping in or out, and I genuinely believe they love the experience it provides for them - always clean and ready for use. I purchased in Feb 2024 and had zero issues for 14 months. Then, out of the blue it stopped connecting to the app (but I could still empty it via the onboard controls) - enter Patrick from customer service. He provided me with consistent and timely emails and phone calls, checking in when I'd get busy with life and forget to respond. His patience and kindness have me hooked as a customer for life. It's refreshing to see a company that cares about it's customers and their pets. Ultimately, the CATLINK PROX has been wonderful for us, and comes at a great price compared to the market competition. Buy it, you won't regret your decision.

First of all, CATLINK’s customer service has been great. I bought the Luxury Pro, and ended up initially getting a defective unit. CATLINK replaced it with no problem. My Luxury Pro has been a fantastic addition to my cat-care routine. I love that it is easy to use, relatively easy to clean, and I am able to go 3-5 days between bag changes. I do recommend getting the additional step, especially if you have an old or fat cat.

Can't say enough great things about this product. I originally purchased it as a gift for my son's cats, but he'd beaten me to the punch and purchased a different brand. So, I kept it and gifted it to my husband (the cat box cleaner outer). At first, he was skeptical, and he is an engineer. The mechanics intrigued him and to our delight, they worked! Every time! And it made life so much easier. We are fortunate to have space for the cat box because it is bulky and takes up space in a room. The 2 cats were suspicious at first but adapted quickly. We do not use the Wi-Fi health monitoring feature. Maybe in the future when the cats are elderly. The box was easy to set up and is easy to maintain. Probably the hardest part is attaching the screen to the inside wall which is flexible. Other than that, it functions as advertised. It is quiet, efficient, relatively odorless and convenient. All you have to do is pull out the tray holding the plastic bag once a week and throw it away. We did have an issue with it not functioning after a few months. We contacted the company, and they asked us several questions and to take pictures of a sensor in the bottom. We followed their recommendations but still couldn't get it to work. Whereupon they sent us a new cat box and told us to dispose of the old one. A few months later the new box ceased to function and after more pictures and instructions, it was discovered that the sensors were dirty and just needed cleaning. Not convenient but doable. The manual doesn't mention anything about cleaning off the sensors occasionally. Works great. We had a problem with the screen staying attached to the flexible wall and when one of the attaching thingies broke, they sent us a new one. I would highly recommend this box based on customer support! They answer quickly, are patient and helpful. The box itself is such a convenience!

First of all, I absolutely love having this litter robot and it has made my life so much easier. I don’t have to scoop and bag all the time, just change the bag when I change the litter, around every 10 days (my cat is very finnicky about that). I know that if I have to go out of town for a weekend, she will have clean litter rather than waste building up in her litter, and I don’t have to get someone to change the litter for her. Plus it is generally good at keeping the scent from being too bad. I also love that it weighs her so I can keep an eye on her health that way easier. It’s pretty quiet, more of a white noise whirring for the most part if anything, so the noise has not been an issue at all in the 6 months I’ve had it. However, the pee tends to stick in clumps and if not manually scraped, these clumps eventually break up and make the litter get dirty faster, and smaller clumps can very easily slide through the grate and not get dumped out. This is a combination of my weirdo cat sitting on the very edge of the box to pee and the liner not being great at detaching the pee clumps. Another note, I’ve started occasionally getting ad notifications on the app. Just two one day and no more before or since, but I hope that doesn’t continue, as I paid for the device and do not need or want random ads from my cat litterbox.

*Update* The company reached out to me and sent a replacement litter box. I have had zero problems with the new one. I was able to sync to the app right away and completed set up in no time. We have had zero errors so far and the cats are thrilled with it. I think a little too much as I get notified every time they enter and well they enter a lot lol. I put the product up to 5 stars from 2 because the company went out of their way to handle the problem and quickly. And the product is great I’m so happy with it now. I think the other one had to be damaged in transit or something. But this litter box is amazing and I would highly recommend it to anyone. The company stands by their product and that speaks volumes to me as a consumer. *Old* I ordered this cat box February 13th 2025 I can’t tell you how the app part works because I was never able to get it to sync. I followed the instructions and I even contacted the company in which I received no help. I was told to follow additional trouble shooting steps. Which I did but it fixed nothing. So I just gave up on syncing the app because it wasn’t why I bought it in the first. In April the machine started to stop mid turn and had to be restarted, then it started doing this daily, then multiple times a day. Then we started having trouble getting it to restart. We have gotten to the point that it’s causing more hassle then it is helping us and my cats are trying to “go” elsewhere 😡 for now we will be going back to the old fashion way as I don’t know what I can trust anymore especially when they are so pricey.