Is the bottom hard? Or does it sag?

The bottom is not hard, nor does it sag. The bottom is made from the same material as the rest of the duffel bag.

Does the ventilated shoe pocket fit size 13 men's shoes?

I doubt it. Mine are size 10 and it’s tight. Probably you need the medium or large bag

only the base is water resistant ?

Water resistant but not waterproof. I hang it next to the hot tub. On the floor in water if left any time at all your stuff can get wet. It’s not waterproof. I like the bag a lot. I like the size. Not big and all pockets are zippered with an elongated front pocket for phone keys etc. hope this helps.

Desertcart Logo

Deliver to USA

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.