YITAHOME Electric Power Lift Recliner Chair for Elderly, Fabric Recliner Chair with Massage and Heat, Spacious Seat, USB Ports, Cup Holders, Side Pockets, Remote Control (Brown)

I needed a lift/recliner chair quickly for my elderly mother. This item got a couple of negative reviews, but I thought it would suit my needs. The chair is priced well for a smaller recliner/lift chair. I liked the lighter grey color (the online photo looked darker). The quality is good, the functionality is good. The massager is loud. The lift quiet. My mom is about 5'4 and her feet slightly hang off the foot rest. Delivery was great. They set the chair exactly where I asked them to. I was able to attach the back to the chair by myself. Items shifted during shipping and for a short time, I thought I was shorted an armrest, both remotes and the power cord. I called the phone number on the instruction manual, but they were quick to tell me they had no parts and they couldn't help me. I needed to contact Amazon. I was frustrated but thought to lift up the chair and check underneath. Sure enough the armrest and electronic box was stuck underneath the chair. Crisis averted. I think this chair is a good value for the price.

Very comfortable and perfect fitting chair for my 83-year-old mother who is 5‘5“ and about 160 pounds. Beautiful brown color. We paid more for set up and it was well worth it. Highly recommend!

Here's a story about desperation, unnecessary heartache, confusion, and feeling like a total ding dong.My father in law had a stroke. He can no longer stand on his own and can barely walk. He needed a reliable lift chair. His cheap hand me down broke, a very expensive one he purchased outright from a rent to own place was not even close to his dream chair and after shattering our relationship with this store, they finally agreed to give him his money back and pick up the lift chair.After I raised hell with this company, I knew I had to act fast. They were coming to get his lift chair on Monday. I found this recliner and it was supposed to be delivered on Wednesday. Things were going well. Dad doesn't know anything about shopping online. I do. A couple days without a chair would be okay. This would be perfect.The rent to own place takes their chair back, and I reassure them that this chair will.... oh no... not be delivered for a week and a half past the day I told them because Amazon changed the delivery date. Dad is already watching TV in an uncomfortable wheel chair. How do I even begin to say this news? By busting out sobbing first, of course! I was absolutely heart broken.After two phone calls praying and begging people to please help us because at this point my father has already fallen on the floor trying to stand multiple times and the nursing home is already trying to take him, I finally get told that the chair is going to be there... on Wednesday like originally stated! What can I do with this excellent news?.. absolutely sob of course!I am watching the tracking every step of the way. I go over to my parents house around 6pm with my little kids because UPS should be here by now....I haven't heard anything about it being delivered. 7:30 pm rolls around. I call UPS. Desperate for them to deliver this chair. My kids are destroying the house and we are exhausted. UPS tells me the delivery time was extended to 10pm by the drivers.. time to sob again. Then I see them coming down the driveway before I hang up the phone! Time to cry for joy again.I tear into the packaging and I see a broken piece of plastic in the box. You have got to be kidding me. Okay. Let's put this together. Maybe it is just a piece that keeps it from sliding on the floor. It's fine. No it's not. The back won't slide down and connect to the base. It flips back and won't stay up. After everything- the chair shows up broken.Time to sob and call Amazon. Again. My parents live in the woods and need a new router for their internet. I got one from Verizon and it still hasn't come in the mail yet. I call Amazon to see if I can get a replacement piece for this chair and I get told I have to be texted or emailed... I have no service and no internet. How am I suppose to verify my account? Oh. I can't. So of course.. I begin to sob. Again. Why can't this go right?! Realize the router I ordered also came with the box! The woman with Amazon stayed on the phone listening to me cry and setting up internet. She verifies my account. And no. There's nothing we can do tonight because this company wasn't accepting customer service calls anymore. Go to the bathroom, realize aunt flo came and that's why I'm being extra psycho and cried every last drop of hydration out of my body in the past two days. Makes sense. Leave the house feeling like a failure. Amazon lady is super nice and we have similar woman issues. She understands. We become bestfriends and are laughing and want to eat chocolate bars by the end of it. I take the back off the chair so no one sits down and falls backwards. I was so defeated.I continue to search online for countless hours. I need to figure out what this piece of this chair is that broke. I only want this replacement piece shipped super fast. I don't want a whole new chair. I watch every unboxing video, assembly video, Google search every wording I can think of to find this piece that broke. I explain to this sweet woman that it looks like a Tie Fighter from Starwars. Taught her what a Starwars was and she Googled a tie fighter. Continued to giggle. But she admits she is obsessed with this piece of plastic we can never see that is vital to the operation of this chair. It is non functional and will not go together. We order a replacement chair. There seems to be no other options.I call this company for the 4th time after sending them an email. The wonderful Amazon woman, Naz, has also been trying to call him. (I begged her to stay with me through this whole process and she even worked extra hours for me. She's a real angel. I believe it.) A man finally answers. I explain to him everything. He tells me he cannot see this tie fighter plastic piece in the instructions. (Pretty sure he didn't know what a tie fighter was, anyway tbh.) I get no answers. He proceeded to tell me he cannot figure out what this important piece of plastic is and why this chair will not go together without it. Then it hit me.This black piece of plastic isn't supposed to be here. I left the little black piece of broken plastic that was stuck on the metal slide part because I kept trying to piece back together the tie fighter and get it back on the chair... it was over it like a sleeve after the tie fighter broke. It needed to come off. Oh my Lord. This had to be a packing insulation piece to keep the metal rods safe from bending during shipping. I ask the guy. He has no idea. Ask if anyone does. No.Later I send my husband to their house to look at this chair. I had a gnarly medical procedure done today and I cannot. Patiently I wait to hear anything. Indeed. I couldn't put the chair together because this entire time I was trying to piece back together a packing spacer and put it back on the chair when all I needed to do was take the rest of it off. IT BROKE. It literally did it's job and I just couldn't let it go.The chair is working miraculously. Dad loves it. This is the Rolls-Royce this old man deserves. His health is not doing well and this is the last recliner I think he will ever sit in. I would do it all over again, because he deserves a heated massage. I can't believe the company itself couldn't figure out that there was a packing spacer in this box. I can't believe it took me so long to figure it out.I can't wait for Naz to call me back so she can drop this mystery that perplexed us for so long. Kind of sad it will be over, though. Her customer service was beyond fantastic. Super grateful. Because the customer service from Yitahome was not great.Just know- the tie fighter- broken or not- does not belong in the construction of this chair.

This thing has been a lifesaver. I bought it for use while recovering from a spine surgery, and now I don't know how I ever lived without it. The massage component is a sort of gentle vibration that actually really helped the post-surgical pain! I do not tolerate narcotics and took myself off them almost immediately, so laying on this thing with the gentle vibration and the heat really got me through some tough spots.

Bought this for my Son who had just had a total knee replacement. He is a big man and this sturdiness stood up to the challenge. Well made and he reports very comfortable. Easy to wipe down to keep clean. Just what he needed to help with his recovery.

Why the the hand set is lose and keeps on moving? Why can’t I rest my hands on the hand set. I’m lost.,no place in the picture is saying that the if I’m resting my hand on the hand set it goes down. I fault down 3 times on the side and almost broke my hand. Why there is no explanation about this part or picture showing this? I would not but it and wait a week. The massage also very weak, I don’t feel the heat. The chair rise up so slowly if I’m rushing to the restroom it is an issue getting me up so slow., if IKnew the hand set is now t secure I would not get Im this. I assume now I have to pack this heavy sofa and idk how to even take it to ups with my small car to return this, Idk why Amazon don’t check on the 3rd seller and letting any one sale on their site. I had to wait a good time for it to come. Pay some one to set it up. I assume to rerun now I have to pay person to pack it up then buy another one that hand set is secure to set it up. Im 100% unhappy with this sofa. I almost died, because I have never seen a hand set of any sis just goes down while I’m resting in it. I lost my balance not knowing this. No warning from the seller, nothing. 😡 what a waste of money

Very easy to put together (I never build furniture and I’m a smaller girl but building it by myself was easy). It is a smaller chair, good for a small adult or kid. Not very soft but it will work for what we need it for.