I have three pair and wash them all regularly in the washer with a load of clothes. I air dry them. This has not changed the sizing or the quality in my experience.

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UINToledo, womens

Q: Where are these manufactured?

I bought a pair before they were manufactured in China. There is a definite difference in quality. I won't order anymore - too bad because they are so cute.

Q: Can the footbed be removed?

Yes, I removed mine to put orthopedic inserts in.

Q: What’s your return policy? I ordered a pair and they are too big. I would like to exchange them for a smaller size but their was no paperwork.

I have the same problem too. I was not able to do an exchange. I bought the shoes during Prime Day with 20% off. I ordered size 6.5 and it was too big. I wanted to do an exchange for a smaller size. I followed the instructions and clicked on “refund or exchange” but the system didn’t prompt me to select exchange. It only asked for feedback about the product, which then led to a return. Please let me know how I can exchange them for a smaller size. Thank you.

4.5/5

Product ID: 329391768

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UINToledo, womens

Have a Question? See What Others Asked

Where are these manufactured?

Can I wash them ?

Can the footbed be removed?

What’s your return policy? I ordered a pair and they are too big. I would like to exchange them for a smaller size but their was no paperwork.

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TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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Great price for an authentic product. Fast international shipping too!

3 weeks ago

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TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

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Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

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