SENSO Bluetooth Headphones, Best Wireless Sports Earphones w/Mic IPX7 Waterproof HD Stereo Sweatproof Earbuds for Gym Running Workout 8 Hour Battery Noise Cancelling Headsets (Black Blue)

This is the third pair I have bought. One for me, one for my wife, and a third for me when I lost mine. I really like having the cord between the earpieces.

After using these for a couple of years (on and off - both when running and doing yard work), my biggest gripe is that the weight of the cord tends to pull the buds in a direction that rotates them out and off of your ear. This is true no matter how they are configured: shorter or longer; cord behind or in front of the neck. The fact that the wrap pieces are very flimsy/flexible, and not adjustable/conformable to your ears doesn't help matters.The sound is fine and Bluetooth connectivity (iPod Touch 2nd Gen) is reliable. Battery life good. Having the cord around the back of the neck to be able to take them out and not lose them is a big plus.

I much preferred the earlier version of this.The good: clear sound (but see the bad below), seamlessly can switch to answer a phone call if you want while listening to audio.The not-so-good: funky fit with the ear hooks, old version had magnets at ends of earbuds so you could safely take them out and keep them around your neck but I worry about these slipping off, and these are NOT good for using while mowing. Even when I used my old foam tips (which are not included with this version), I could not clearly listen to an audiobook while mowing even when blasting on full volume.

I was gifted a set of Senso Bluetooth headphones years ago, and used them pretty much every day since then. This included during workouts in which they were jostled about and sweat on profusely, and not really maintained in any way.Eventually they started to show wear, and I purchased another set just so I'd be prepared when they finally gave up the ghost. Unfortunately there was a failure upon the first charging of that new set (which could've been my fault, even though I had the plug turned in the correct orientation).I contacted the company via the phone # in the user manual, anticipating the usual corporate run-around. Instead, I got to speak with a human on that first attempt, sent them the minimal information their warranty department required, and got an immediate written response letting me know that a replacement set was en route. Sure enough, just a few days later, the new set arrived, and is providing me with listening enjoyment as I compose this review.I deal with many different companies in my daily life, and probably like most of you, I find it an increasingly frustrating experience that rarely leads to total satisfaction.Therefore, I make sure to highlight those few remaining companies that actually stand behind their products and still offer excellent, personalized customer service. Senso is one of those companies. My experience with them is akin to those usually found only among luxury brands, yet this product is extremely reasonably priced, offers a quality experience, and is backed by a company that still believes in customer service.I wholeheartedly recommend this product, and would buy with confidence any other product sold by Senso.

My previous headset was a Trelab XR500 and I used it for 2.5 year until the BT gave out. So, I tried Senso. I find the sound quality is good enough for audiobook, battery life is good, and love the earhooks. But the quality is terrible. After only 5 months, the left earphone volume started to degrade. Now one earphone is a lot louder than the other which made so hard to use. I contacted Support and they were kind enough to offer a replacement. Great. Unfortunately, they never did or never intend to send it. After 2 weeks, I followed up and they say they will send it. Followed up again after 2 more weeks and they say they will send. Another 2 weeks and they start ignoring me. I give up.UPDATE 10/2020: Let's give credit where credit is due. The replacement headset finally arrived. For the record, I first reached out to Support on 8/28, they agreed to send replacement on 9/6, it was finally shipped on 10/6, and it arrived today (10/10). Let's hope this one will last. Thanks for the replacement. To be fair, I will up it from 2 to 3 stars.UPDATE (07/2021): Another 9 months later, the replacement headset is working great with heavy usage. Give credit where credit is due. Up from 3 to 4 stars.UPDATE (08/2021): Since the 2nd one was good, I ordered 3rd one. Few days after it arrived, left ear on my 2nd set started dying. It goes back my previous belief that there is quality problem.