Why are customers complaining that the item rusts? Stainless Steel should not rust. Is the description wrong?

I have this and mine has gone rusty

When I press the top down to release some hand wash it sticks and doesn't move up and down freely. What can I do?

I suggest to return it to Amazon ASAP - I received my with the clear plastic bottom detached and realised it has a major flaw in product making and design, I.e. the very bottom part is only glued to the rest of the bottle and can detach anytime....the fact yours has a “sticky” pump demonstrates how badly designed and made this product really is - and it costs £16, too! So much for JosephJoseph great style and innovative products!!!

Does this have a non-slip base?

Yes has grey silicon ring stuck on raised plastic. Keep in kitchen, not sure how non slip on porcelain basin.

My mechanism is not attached to the spring tube. Should it be attached or how do I attach it as it currently does not work and doesn’t stay on to top

I’m not sure as when I got mine it all came made up 👍

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Description

🧼 Elevate Your Clean Game with Style!

SLEEK DESIGN - Stainless steel finish that complements any modern kitchen.
VERSATILE USE - Compatible with all liquid hand soaps for ultimate convenience.
STABILITY FIRST - Non-slip base ensures it stays put, even during the busiest moments.
HYGIENE MEETS STYLE - Push with your wrist for a germ-free experience!
SMART FILL INDICATOR - Transparent window lets you know when it's time to refill.

The Joseph Joseph Hygienic Easy-Push Soap Dispenser combines functionality and modern design. Featuring a large easy-push pump head for optimal hygiene, a transparent fill level window, and a non-slip base, this stainless steel dispenser is perfect for any liquid hand soap. Its compact dimensions make it a stylish addition to any countertop.

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