the watch stop working after one month if I set up the time after couple hours its go late on 5 min what I have to do?sold by amazon

The exact thing happened to me. Stopped working ie hands go round but late. Im sure they have these watches with old batteries in. Id complain to Amazon. Tell them its happening to other customers too after a month.

Is the maximum size 19.5 mm based on my question being the total?

Exactly, the total size is 19.5cm.

What is the maximum inner diameter (strap and face)

Hi! The case size is 32 mm and the watch strap length is16.5 cm.

which is the right tool for removing the links to resize?

Hello, We suggest visiting your nearest official Swarovski store in order to resize the watch.

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