Alpine Corporation TEC104 Outdoor Floor 3-Tiered Pedestal Soothing Cascading Waterfall Fountain with Birdbath, 40", Green

Received this from Amazon missing 2 of the 3 tiers. Contacted the friendly and instantly responsive customer service team at Alpine Corporation, who shipped me a replacement FedEx next day. Absolutely the best and easiest experience with a return/replacement ever! As for the thing itself, see the photos. Birds were landing on it before I finished filling with water. Perfect height, the wild turkeys enjoy it too. Pump works perfectly, remember to watch the water level and top off. Highly recommended!

A few years ago I purchased a fountain from this company that I have been very happy with. However the pump finally died and replacing it was something of a nightmare but not the nightmare of this purchase. The first one came in a damaged box with several layers of tape over the original tape. On inspecting the parts, the large pan had been cracked and it leaked. The exchange was the easiest I've ever had on Amazon. I received the replacement even before the return was received. Today I opened the box and attempted to assemble the fountain. The one I bought some years ago went together in about 20 minutes. Not so this one. Parts didn't fit squarely, but with work finally did line up. The pump would not f it properly because too much cord had been left at the top. The adapter for the pump to the copper tube was put in backwards. The nuts on the copper tube were on so tight that it doesn't fit properly to the pump. The only reason I am not returning it is because in attempting to get one of the nuts loose I have scratched up the tube. The tube, in the instructions, shows a copper piece that holds it in place. Not so with this tube. The fountain, itself, would be a nice addition to the garden but now I have a bird bath with a pump sitting in it. I have photos but am too tired to post at the moment. Maybe later.

I happen to like this fountain. It’s the second replacement in 4years. Reason for replacement? They make it impossible to trade out water pumps. It’s not built to be replaced.Having said that. I set this in my backyard and the birds love it. Hummingbirds bathe in it as do other birds, even robins and orioles. This is the only fountain ( other than a big expensive three tier pedestal fountain….. I wish) that the birds seem to like.It was easy to put together .. trust me the pump may seem difficult to get into place, just keep at it. It does fit.

Well you absolutely get what you pay for!! This is very cheaply made. It isn’t level at all. It’s very light weight. I u bolted it to a concrete paver and that’s working great. Just isn’t level and no matter what I try it doesn’t work. I have the pump set to low and that’s perfect flow. I unplug it at night because the water will run low. I have to add water to it daily. It’s very cute just wished more effort had been put into making it.

The fountain design is very nice, and it is a charming display when operating. Some buyers complained that the fountain was unstable and blew over in high winds, so I obtained four L-shaped iron rods (like tent stakes) and anchored the fountain by driving the long part of the L's into the ground with the short parts extending over the base of the fountain. However, there has been no severe storms since setting up the fountain, so I can't vouch for the effectiveness of that anchoring system.My major complaint, however, is that the fountain came with absolutely no instructions for assembly and with no parts list. I, therefore, had to assemble it guided only by the picture on its carton, which worked all right for stacking the fountain parts, but absolutely no help in setting up the internal water pump.I finally figured out the internal water pump set-up, but I later realized that I had not positioned the water pump quite properly within the fountain I also missed installing a small part of the water pump that I had overlooked when unloading the carton and did not know it existed because there was no parts list.I found that part when checking through the carton before disposing of it. I'm assuming that it is a filter cage for the water pump, but I didn't want to disassemble and reassemble the fountain to install it, especially since I am only guessing at its function.To sum: if you don't mind a guesswork assembly and a possibly unstable structure, it is a nice looking fountain

The media could not be loaded. Love this little fountain. It looks great out front of my house. I did find however that even on the lowest stream setting it was still pretty significant and there was a lot of splashing over the side that made me somewhat weary of leaving it on when away. I shoved a little piece of old filter from another fountain down the fishes mouth to restrict flow and now it’s perfect! Now I don’t have to worry about it emptying itself during the day!

If you buy this..ensure you’re in a mild climate. It worked wonderfully when I first bought it in March 2025–it has since warped and stretched to where it’s no longer usable—June 2025. I’m in Texas

Skeptical because of the price but this is the best fountain. Exactly what I wanted!