Pro 930 UC Mono Wireless Headset for Softphone (USB Only)

I use a wireless mic to dictate through Dragon Nuance for Mac. My old Logitech USB was doing a good job, except the fake leather started chipping and I started getting comments, stares and funny looks about the dark spots on my face, head and ears. Soon my desk and shirt became a mess, and little black spots littered the floor around me. I set it aside and started using several noise cancelling headphones I have from Apple, Bose, and Audio Technica. Dictation accuracy dropped and I started having problems with the cursor on a text jumping back and forth to the middle of a paragraph. It does make a difference to have a microphone at a fixed distance of 2 inches from the corner of your mouth. I went online to check reviews and went also to Nuance itself to read about which mics whad been tested and certified. Jabra Pro 930 was on the top of the list. I checked a few more but went for this one in the end. The object is well designed and does not look cheap. The overhead headset is not covered in faux leather but has an elegant plastic-metal minimal structure. Installation was intuitive and easy, after I realized that I could not connect it through a USB hub (I have a new Macbook Pro with USB3 so a converter is needed no matter how, just not a hub). Quality and accuracy of dictation is superb. Far better than by old Logitech Bluetooth. Range is phenomenal. I can take a walk around the floor and keep the dictation going. I just have to come back to format and edit or when I have to see the screen. Comfort is also remarkable. After a while, as with all headsets, my ear gets tired and squeezed. The Jabra allows you to turn the mic and use it on the other ear then. I have only had it for a week, but I am very happy with it. The mic comes with two interchangeable accessories for headset or on the ear. If you really insist, you can travel with it although it is meant to stay on a desk.

This has been an exceptional device. I spend nearly most of my day on the phone – and you know, because of all that ear jam – I demand something comfortable and reliable. After asking around and checking out equipment for myself, I discovered the 930 was probably my best fit, given my scenario. I didn’t need or want any Bluetooth and the fact I had an option between the DECT+USB models made it even better. Not bothered by the duo, an earpiece is fine. The headband fits perfectly and is not too bothersome. I think you’re always going to fuss with it, but once you have it settled, you’re good. Charging is great so far. At one point I forgot to charge it before work and used my other USB headset while the Jabra charged. Surprisingly, the Jabra was finished in around an hour. It could have been an hour – keep in mind I’m mostly focused on my screen, not the base station’s LED indicators. To add-on, between my breaks the unit gets a little bit of charging in. So, throughout a regular 8-10 hour day, I don’t have any issues of it running out of juice. The single earpiece ring (not the band) however is very uncomfortable and I don’t use it. The range on it is very good. I've walked to different floors and even out of the house 50-60 FT (tried 100 and it still worked, do I really need that right now? no) using this and it continues to deliver clear voice. I know from other headsets offering 40-60 or even 100 FT of signal range are not always up to par with even walking between floors.

Several issues with this headset, and I had the exact same issues with 2 units (as I thought the first was defective so I tried another). For some extremely odd reason both would only work in a USB 3.2 Gen 2 port - not a standard 3.0 nor 2.0 port. Confirmed on 4 different computers (2 with USB 3.2 Gen 2 and 2 without) and it would only work on the 3.2 Gen 2 ports (which are very rare). I asked Jabra about this and got a standard "reset the headset" reply (which I'd done) as they didn't bother to read my simple question about what types of USB ports are supported. Obviously there is zero reason a headset would need such a high speed port. Beyond that both would also randomly drop the mic - as in go mute (but only unplugging/replugging power would correct this). I'd hear the other party fine but just boom, the mic would stop transmitting (again not from pressing the mute button). Once was rather embarrassing as it was during a rather important call (and then happened 3 times in quick succession after that) Sadly the rest is great - the mic sound pretty fantastic for such a small/light device, nice and rich it a bit thin (but easily correctable with 3rd party software) and the earpiece is also good. Range was outstanding, I got over 400 feet through the walls of my condo and out where I walk my dogs. But all that is moot if it randomly mutes itself and the only remedy is to unplug the base station. So at this price and given it's mission critical nature I have to say AVOID as there are other options that shouldn't have these issues.

Bought it to pair up with my laptop and use it for Teams at work. Easy to set up, sound quality is great, and feels quite comfortable - even during long meetings. I like that the headset is not bulky nor heavy. No issues at all with bluetooth signals flaking out either.

This is a great headset. Sound quality and background noise cancelation is excellent. Even cancels out my vaporizer. Very comfortable to wear. My only regret is not considering the Jabra Engage 75 which would have allowed me to use it with my phone and tablet. The over the ear attachment was meh.

The product was amazing for the first 4 months. After that, things started to go downhill. This started with the battery. I followed all precautions maximizing it's life and the headset would die in the middle of a work day. Good thing I had my back up wired headset. I'm currently trying to deal with Jabra Tech Support. If I dont get anywhere I will be reporting this matter to Amazon Management. Way too much to pay for a device that stops working.

I bought this as I was tired of the corded head sets as you were always stuck to your desk. I work for a call centre so the calls come in automatically. Since Covid-19 work is so slow I can now move around and not be worried about missing a call. Gives me the freedom to do chores around the house. The sound quality is also great. Only works with certain Ayava phones so I contacted Jabra on their website to see if this would be compatible for my work phone. I would highly recommend before buying. Well worth the investment.

This is not cheap but very worth it. It is plug and play and sets up in seconds. Very comfortable to wear. I am on conference calls all day now (thanks to covid) and I am so happy I bought this one. It is very worth it.