How do I brew your loose leaf teas?

Boil 200ml water, add 2g of your favorite loose leaf. Then, steep Black Tea for 3-5 mins to achieve full flavor. Strain and enjoy!

Are your loose leaf teas Gluten Free and Non GMO?

Yes, our teas are both Gluten Free and Non GMO. We prioritize using pure, Non GMO ingredients to offer a safe and healthy tea option for all consumers, including those with gluten sensitivities or dietary preferences.

What is the shelf-life of the products?

All our teas have a shelf-life of 3 years from the Date of Picking/Harvest. Both the 'Date of Picking' and the 'Date of Expiry' are mentioned on the bottom of all our boxes.

Where is this tea sourced from?

We source our teas from over 150 renowned plantations and small individual farms in India, from regions like Darjeeling, Assam, Nilgiri, Kangra & Sikkim.

What's the secret behind your premium blends' exceptional quality?

All our premium blends are made of a variety of garden-fresh, superior quality ingredients sourced from India. We procure all our teas, herbs & spices in their prime-harvest seasons, which differ according to the plantation, place of origin & season.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.