How do you wash these shoes?

I put them in a laundry bag and throw them in the washer. Once out of the washer, remove the insoles and let the shoes and insoles air dry. They look like new.

How heavy are these shoes?

They are so light and not hot to wear. I have 4 pairs and the go to shoes for walking. You can’t go wrong with these shoes.

I wear a 7.5 wide in the brooks shoes but I need more arch support and how is the width on the shoes and the arch support?

The arch support is for high arches.

Do you need to go up a size if you want them to slide on?

I don't think that will make a difference. The material isn't very firm, so you might need to pull/hold the small tab at the back of the shoe while inserting your foot, regardless of the size. If you don't do that, you would probably push down the back while trying to put your foot in. I found ordering true-to-size made my foot feel more secure.

Desertcart Logo

Deliver to USA

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.