ZLINE 48 in. 6.0 cu. ft. Legacy Dual Fuel Range with 7 Burner Gas Cooktop and 2 Electric Ovens in Stainless Steel (RA48)

We renovated our Kitchen and we replaced our gas stove top and wall oven with a professional one from Z Line. We looked at Wolf and it was $16,000. The food tastes the same on a $4,600 one. We have been very happy with it and it was cheaper through Amazon instead of buying direct from Z Line. It’s also made in the USA.

The oven doesn't cook evenly and the stove top doesn't control the temp to a simmer on any of the burners. I would not buy again. I will probably replace the unit. I had it professionally installed and then I have had two techs out to try and fix the problems. Nothing has changed.

This range arrived within a week of ordering it. We were in the middle of a remodel and didn't get to open the box for two months, but when we finally opened it, it was perfect. It really is a beautiful range, and I especially like how the oven racks glide out.The grill is hard to clean. Its super heavy, and too big for the dishwasher. Not sure how to get it clean after just grilling sausages.I'm disappointed that it doesn't have a self cleaning feature. That means a lot of extra work that you don't have to do if you buy another brand, but its still worth it.The size is really handy. Its more powerful than your usual stove, and nice to be able to do so many things at once.I would buy it again.

Great distribution of burners and ideal double oven design, but two months into owning the range one of the burner handles got stuck in so the the constant light and click is going on so had to turn off breaker. Setup a ticket for service and after 45 days got a response that someone would be out to diagnose within a few weeks. Months later a part shows up from the manufacturer. Then after I called then a few more times I find out a technician has been assigned to install the part and will call within a week. Another month goes by and I get a call that a person will be here at a specific day and time, which doesn't work for me as I have to be somewhere else at that time. I then get told I guess they will have to assign another technician and nothing else. Sent another email and got a call today that they will look into it and call me next week. It has been 6 months since the range broke and nothing at all has been done except shipping me a part.

This oven works great I will say I have only had it for 7 months. One of the knobs got stuck and broke the customer service well that's another story. To get someone to come fix issue has to be a Zline repair person. I have been waiting over a month and not a word from anyone. I on some list they have for repairs. We cook on the cook top all the time no issues there but why would the knob would snap off from oven is another issue. My advice do not try and remove the knobs....

I bought a 1200 CFM range hood about 3 years ago for my outside kitchen and loved it, during hurricane Ian in SW Florida it got completely covered with water, I cleaned up the frame, called customer service and ordered all new components from Z-line, I did not ask for anything for free, a few days later my parts arrived, and I also got an e-mail saying they were one time complimentary, I was completely shocked I have never in my 73 years had or come across a customer service like that, we just bought a new house and I guarantee you, everything I need if Z-line has it, it will come from them. Thank You, Z-Line.

I didn’t buy the range from Amazon but from Best Buy. However, I wanted to advise those thinking of purchasing ZLINE of the very poor customer service I experienced. It’s like pulling teeth. Months have passed and our range is still not fully functional. Despite sending them videos and numerous photos they continue to drag their feet. Despite the fact that most of the appliances we bought so far work fine, a poor response on the one that doesn’t, is bad business practice and shortsighted. We have bought a 48” dual fuel range, 48” hood, 36” hood for a outdoor grill, a microwave drawer and a farmhouse sink. It’s sad to see a good business idea of “affordable luxury” that will inevitably be brought down because of this.

We've now had this oven/stove for year and we couldn't be happier. It's beautiful, functions perfectly, and adds an elegant, professional function and look to your kitchen. And while most simialr products are in the $7,000-9,000 range, this one is under $5,000. We especially love that it haas a convection option. And the little oven to the side is perfect as a side dish warmer although you can full on cook with it as well.The only criticisms I would offer would be that at first you can't tell when it's done preheating. I don't recall seeing anything in the manual that tells you, but I could've missed it. It's when the light turns off. There's no beep or other indicator. And when we first got it, we had some issues (not remembering what they were) and the customer service initially wasn't the best. But the CEO himself got right on the phone with us and got it striaghtened.All in all a great product, especially for the price. I would absolutely buy one again.