HP Chromebook 14-inch Laptop with 180-Degree Swivel, AMD Dual-Core A4-9120 Processor, 4 GB SDRAM, 32 GB eMMC Storage, Chrome OS (14-db0020nr, Chalkboard Gray)

So bought this for my son to watch Netflix, Hulu and prime. It was great. It sat on his desk for two years and it was awesome, he’d watch his movies on it when he had free time. One day he went to watch it and said it wouldn’t turn on. So I went to see what was wrong thinking it was a dead battery only to see it was plugged in. Told him to give it a minute, after 20-30 mins I tried to turn it on and nothing but black screen. Light on side says it’s charging but screen won’t do anything. For something that has been stationary and handled with care it should have lasted longer than two years. He only gets 2 hours max of screen time a day. Sucks. In the market for a new one if this can’t be fixed for a reasonable amount of money.

Wow! Let me start by saying I was looking for something that would start up quickly and assist me in everyday tasks for a counseling practice. I have been blown away by this computer for its ease. If you are a gmail user, this is all you could ever want. If you're looking for something that will power up in less than ten seconds and rarely needs updates, you absolutely need this pc. While not for storage or major downloads, I found this to have everything I need: docs for writing documents, sheets for excel, and the list goes on. The only down side to this computer is that you must be connected to the internet to use most of the features . You can still use stationary items like calculator or access files but you will not be able to access docs or many of the other icons without internet. Overall, I'm in love. Speakers are LOUD! And even has a webcam!EDIT one year later: Still working and no issues. Absolutely love this computer!

Update 9/24/2020 - died today - system freezes after one minute and goes to black screen. HP product support unable to help, I tried their online chat and they are unable to help. I put in my serial# and product code to no avail. super depressed - this plus covid plus wildfires - HP you really let me down.Arrived today (1/8/2020) I ordered it after much research and perusal of reviews. It arrived and the first thought out of the box "huh, PLASTIC" says it has a plastic frame so it feels cheap. Opened it up and it is dead, needed to be charged so I waited 4 hours while it charged. Fully charged it searched for updates and downloaded for over 10 minutes. Next was quick and easy, loaded my google/chrome profile from my gmail sign in, and then it went black - no warning and stayed black while I tried everything to figure out why it was not turning on. Finally came back on. Then I noticed as it started to get super hot that THERE ARE NO VENTS. Well that explains the heat. On the plus side the keyboard is super. Still I am wondering if this was a bad purchase and knowing I have a short window to return it I am holding onto the boxes and packaging it came in.Update Day 3: no more overheating, I am chalking it up to setup overload. This a a huge improvement of my awesome first chromebook 5 years ago. This one debuted June 2019 and currently Google has the OS set to expire summer of 2026 which for $210 is a great deal. I have 6-7 tabs running at anyone time without a slow down. A True HD picture. Super fast page load and a nice size screen. PLUS no worry about viruses - Priceless. LIG.Day 8: Still going good. I will note the the battery life is 5 hours with the light on full bright. No more over heating.

We love Chromebooks and ours got to the point where they were no longer supported or the software upgraded...so it was time to pick out some new ones. I did a lot of research and study on the different types and whether they were touch-screen or a tablet/laptop configuration etc, etc,Then I went to C-Net and checked out the reviews and finally decided on the HP Chromebook. It is durable for mine and my wife's use and light enough to keep handy without having to constantly put it in a sleeve or carrying case.

This HP Chromebook is taking the place of a HP laptop with 2 gb of ram which was getting bogged down just about every time I used it. The Chromebook is very fast and the chrome os has not gotten bogged down once.

It's been 2-1/2 years and this HP Chromebook is used every day. It's still like brand new. I paid $162 August of '21 and recommend it wholeheartedly. My cat Frank loves it, too!😻

Initially the chromebook worked fine the first few weeks, all she's using it for is Zoom and emails. She noticed after about a month it started slowing down a bit when running opening emails and searching amazon, and other sites - but she figured it was probably just our router causing issues. Of course this is now after the return window. Uninstalled all the "shovelware" that my mother-in-law wasn't going to need, after she advised that the machine couldn't even run a Zoom call without crashing. Took forever to find the "task manager" to see what the CPU was, and since Chrome Browser is ALWAYS running, the CPU usage would spike up to 100 with Zoom open. This caused significant lags - we tried uninstalling Zoom as an application and installing as a chrome extension and just running it through the web-browser and it would work fine for 2 minutes and then completely just freeze.What a waste of money, there really isn't any tech support for this either. We wanted to get her something simple and basic because she wasn't using it for much, and ended up coming back with garbage. Literally all that was running on the chromebook at the time was the chrome browser (which you cannot close) and Zoom - and still was using so much CPU. Now we're going to have to find her something else so she can do the basics and have zoom calls with her daughters who live in other states. Super disappointed.