Probeetle by Eminent Suitcase Voyager IX (2. Gen) 67 cm 70 L Lightweight Polycarbonate Hard Shell 4 Silent Wheels TSA Lock Turquoise

I ordered this item after extensive online research and visiting various retail outlets and settled on a hard case. What became apparent was that cheap meant poor build quality but paying for a big brand (e.g. Samsonite) didn’t, to me anyway, seem worth the extra £100 or more that you might pay for a similar product. I settled on the Probeetle Voyager IX as being a good balance and the website reassured me that they take their product seriously.I ordered the medium sized case (70L) which was a little smaller than the one it was to replace (80L), but I accepted that. It arrived promptly by DPD from Germany, several days earlier than the Amazon estimate so no complaints on that score.When I opened the box, it was immediately obvious that it was considerably smaller than I had expected. Rather than the advertised 67x45x28cm, I measured it at 57x40x26cm which I estimate as being 60L. Other than that, the product looked good. The locks closed with a reassuring click, the wheels were free running and, although it’s not been tested at the airport, it looked well made so size was the only issue.Fortunately, whilst it was in transit, I had received an email from the owner asking me to contact him before I left anything other than a 5-star review. This obviously explains the high scores on the Amazon page, but I would rather my issues were resolved at source if possible than leave a negative review that might be ignored.I therefore emailed Maximilian and there ensued an email exchange. In the first instance he tried to say that I had to include the wheels and the handles, but even with that I couldn’t get to the stated measurements and if it’s advertised as being a 70L case, I expect it to hold roughly 70L and not 60L.He then said that Amazon specified the way the case had to be measured to ensure that buyers could compare different products. I accept that, but if the method they specify results in all cases being mis-sold then that’s clearly an issue for trading standards. The product also came with a cardboard sale tag describing the product which repeated the Amazon/Probeetle measurements which do not match up to the reality so it’s not a case of Amazon measuring differently from the supplier as had been suggested.As consumers, we are for example TVs of a certain screen dimension that include the invisible bit hidden behind a plastic border and other such sleights of hand but they tend to be marginal. In this case (sorry for the pun), it’s nearly 15% smaller than advertised although I do think that otherwise it’s a good product and as described.I’m leaving a four star review simply because it seems to be a good product, the customer service was pretty good (emails were responded to within minutes) but it’s not the size advertised. We’ve agreed that I will return it for a refund but I’ve now ordered the large which again doesn't measure as advertised but is the actually closer to the size I wanted.

The case was delivered quickly and well within the estimated delivery time. It’s very light and manoeuvrable and seems to be well made. The available colours are good, I chose the burnt orange which is a strong, distinctive colour and will hopefully help me to identify the case quickly among others at airports etc. I am happy with the purchase and hopefully the case will give good service. We are about to purchase another case from this supplier, this time a soft, expandable one, so we will have flexibility and be able to compare the two designs.

Arrived on time.Nice lining inside with fastening straps.Locks worked ok.Great colour , turquoiseYet to use , so can't give it 5 stars

This is my second Probeetle case (smallest one). Bought the first one nearly 2 years ago and it is still in great condition. No issues and everything still working as it should. Perfect for carry on when flying. Highly recommended...just wish they still did the gen1 large case in orange!!

Bought this case for several long haul flights. It has proved an excellent buy. I was worried because when empty it feels quite thin but when packed it is tough and very lightweight. Excellent manoeuvrability. In all it has endured seven flights and the associated abuse from baggage handlers but it is still as good as new. Really pleased with my purchase.

This case was exactly what i was looking for and it arrived quicker than expected. I've been pulling this case around London all weekend with no problems and had no issues taking it on the plane as hand luggage.

I just travelled to Thailand with this new suitcase and it was impressive. Lightweighht, but strong and terrific for wheeling around the place and the airport. Delighted with this purchase and it also looks very smart!

Seems a very stable case, (we bought 6) great colour, good fittings. The test is to come not used them yet so can’t give any further details