KENTGold 20-litres UF Technology Based Gravity Water Purifier, Blue

Excellent worth product which is useful in daily Life

Fast flow Filtering was on the purchase time and Good Taste but now flow too low

BY LOOKS THE PRODUCT LOOKS GOOD . BUT IN FUNCTION THE FILTERED WATER DELIVERY IS VERY VERY SLOW& STOPS HALFWAY. COMPANY SAY THAT FOR THIS FILTER MODEL THEY DONT DEPUTE ANY TECHNICIAN EVEN FOR INSTALLATION OR AFTER SALES SUPPORT.SALES ENGINEER OF THE COMPANY SAYS THAT FOR PRODUCT PURCHASED THROUGH ON-LINE AMAZON COMPANY WILL GIVE WARRANTY SUPPORT .AFTER USE FOR SOME TIME THE FILTRATION PROCESS STARTSAS IF A TAP IS OPENED FOR LITTLE WHILE ,THEN IT COMES DROP BY DROP&WHEN THE TOP TANK COMES TO HALF FLOW STOPS AS IF SOME AIR LOCK HAS COME .PROBLEM IS WITH THE FILTRATION BOTTLE UNIT THAT COMPANY IS NOT REPLACING OR SENDING THEIR MECHANIC TO ATTEND THE UNIT.I AM SERIOUSLY CONSIDERING TO FILE THE CASE IN CONSUMER COURT.

I had been using a HUL Pureit Classic Autofill for nearly 12 years now. That was an excellent product in its class. But since it is hard to find kit and parts for it as the product had been discontinued, we decided to go for this one.I will describe the Pros and Cons keeping two factors in consideration.1. A Gravity Filter is required by us as a Backup Filter for cooking purposes only. Our primary system is an Inline electrical UV filter by Eureka Forbes. So this is only to serve that purpose only.2. We have clean water source from Municipal Corporation. We only use filter as such water is stored in tanks at our premises. So filters work as an additional protection only. We can directly drink Clean water from Municipal Taps at our area.Now coming into the Pros and Cons of this Kent Gold...Pros-1. Competitive Price2. Compact and easy to install.3. Decent Looking4. 3 stage purification which serves our purpose completely.Cons-1. Storage part is not upto the Mark. It can store way less than 13 litres at its bottom tank.2. While the bottom tank is full, do not even think of try to fill the top one as it will create an overflow nightmare. ( I didn't not face this issue on my old Pureit as it had the feature of Autofill with Zero Overflow. We have to get used to this new Kent and it will create some adaptability issue)3. The syringe that came with the package was cracked during transport or packaging and we have to purchase a 50 ml syringe from our downstairs medical stores to prime the UF Membrane.4. The box contains no installation manual. So I downloaded the User Manual from Kent Website and did the installation.5. No instructions where to purchase Kent UF Membrane and accessories in their website whatsoever.Conclusion - If you want to purchase a pocket friendly Filter (Non electric, storage type, gravity Based) then go for it.If you have the budget then Go for an Inline UV or RO system and keep this as a secondary standby system like us.But you are the one to decide considering your requirements, water quality, budget etc.PS- This filter will not work well with other types of water like Underground Water, Water with Salinity, Hard Water, but works pretty well with clean sources of water. (Personal experience).