SeychellepH2O Alkaline Water Filter Pitcher Replacement - Single

Q: Will this fit the older seychelle rad pitchers?

No it doesn't. It only fits the Seychelle pH2O pitcher.

Q: Should the water level be over the filters or below?

There are not changes to the filtering or pH change abilities if the water sits above the bottom of the filter. Ultimately this will be your personal preference and choice. For my family of 4, we fill it all the way up due to the large water consumption for our household. Please let us know if we can ever be of any further assistance as we are more than happy to help wherever possible. The Seychelle Store

Q: I recently bought a water pitcher and already no water is flowing through filter. Why?

It should have come with a red attachment on top so you can run your tap water through the filter. Run the water through for about 2-3 minutes then detach the red attachment and screw the filter onto the pitcher. Fill water and the water should flow through the filter. Enjoy

Q: Does this filter fit the clearly filtered pitchers?

No. Seychelle, which actually is the manufacturer of all Clearly Filtered products (they private label them), has discontinued the large single filter and now had a dual filter system (uses two of these filters). You will need the conversion reservoir to do so (a one time purchase). Search for Gen 2 Seychelle.