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M**E
Nice Set Up!
My stars are all over the place as we had a little bit of a rollercoaster ride getting this bed all situated. Once it’s all together, it is a really cool bed. Great for tight spaces and makes use of every inch is space. The customer service team is also top notch. They were amazingly helpful and were prompt in sending needed replacement parts.The downside, the instructions are so vague. It took 6 hours to put this thing together. You also need a second set of hands for parts of it. The quality of the wood is cheap, also. I don’t think the top is weighted for the 250 pounds that is advertised. We had issues with the main support beam and a ladder rung breaking. Also a missing caster to one of the drawers. The company redeemed themselves here as they sent every replacement piece I needed and not just the piece, but the whole box the piece was in! We ended up getting a second box for 2 of the 3 boxes. It was really nice as we also got another complete set of slats in those boxes, so we added them to help increase the support of the mattresses.I would still buy this product again, although I do wish the wood was a better quality. This set up is extremely nice and our kids love it!
K**C
Nice bed, poor stability
The bed was great for my three boys because of the structure from the pictures. Bed is very unstable and was a waste of money
Trustpilot
3 weeks ago
2 days ago