Pearson Operations and Process Management: Principles and Practice for Strategic Impact

Had to buy this for study.Mixed opinions -Some straightforward subjects are over complicated and I don’t really like the diagnostic question approach used in each chapter. It seems to be aimed more at consultants than practitioners.However, the executive summaries and critical commentaries are both excellent. Numerous examples bring the subject matter to life.

Clear definitions and explanations. Excellent diagrams. Cohesive, well-structured content and flow of material.

Great book & amazing author ..

Alles super!

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