DimplexDakota DKT20BL Optflame 2kW Electric Inset Fire - Black

Very pleased with this fire and it looks good.

I got this to replace my real coal gas fire as we've had had this removed as to be honest we only really want the flame look. It was dispatched really quickly and arrived in excellent condition but the item was scratched inside the box see photos. It's a beautiful fire and compliments my granite hearth and back panel. It covers the old fire trim, so you would never guess there was a coal fire chimney sitting behind it. It comes with white pebbles but to be honest you could use coal or any pebble or stone you desire. We use the white pebbles and with the imitation flame effect is quite hypnotic. I have mine on just the flame effect so no heat is produced, but it has 2 heat settings with a temperature thermostat that can be adjusted. I would recommend to anyone providing you don't receive a damaged item like me.Please note this item if it had not been damaged would have received 5 stars and not 4 as I scored this on my review. I will add that these are fine and hard to see when fitted but very obvious when laid down and if it had not had been for the hassle I would have returned the item for a replacement. So for the poor images of the scratches they were really hard to get to show up on the camera and this damage is on the front left chrome trim going up the fire place

Exactly what I wanted.

Liked the way it slots into the space. A pity there is such a large protruding knob at the top left.I haven’t used the heating part, I just bought it for the flame effect which is the focal point of the fireplace.

We love this fire. We needed to replace our gas fire and wanted something which looked realistic. This fit the bill and we are thoroughly enjoying it.One minor gripe is that the lovely ‘ember glow’ also shines out of a strip at the bottom of the fire. Ideally they would have put a strip there to prevent that happening. We blocked it ourselvesWe haven’t tried the heater properly as yet - other than switching it on for a moment to see that a) it worked and b) there was a reasonable amount of heat - as it’s too warm for heating at present. If it doesn’t heat well then I will update this review.

Modern effect electric fire, looks good and very good price. The dimensions weren't the same as the listing, so therefore we could not insert into fire heath. Instead we are using it as a free standing fireplace and made a wood surround around the sides.

My partners parents have just had their old fire ripped out and their bungalow fitted with a new central heating system. So she decided we would get them an electric heater for their frontroom to go were their old fire was. This was our choice and what a great decision it was. Her parents love it and seeing as they're both retired and spend most of their time when home in their frontroom they can have this on instead of the central heating. This saves them money whilst keeping them warm.

Upon arrival the box was seriously battered. We did think it was second hand! The packaging was that bad.Once opened it was packaged like new. The price we paid for it we expected it to be of high standard, to which we find the plug has been busted and bent. Thankfully I was able to use sheer force and get it unbent. Not exactly something you want from such a costly product.The fire itself is great. Chucks out plenty of heat and looks great once installed.We can only guess it was dropped! And resealed during the transport!