Full description not available
M**K
Last for less than one year
Perform OK for a little less than a year, much less than the original.Update: I didn’t expect Powerextra to contact me about the battery issues. I didn’t expect a non-OEM battery to last as long as the OEM either. Michelle from Powerextra customer service contacted me, to follow up on my battery issues. She offered me different options to fix the issue, till I am 100% satisfied. The customer service is excellent and worth 5 stars. So I am upgrading the rating due to the great customer service.I would definitely buy again, because even if there is issues, Powerextra customer service is there to help.
B**G
Dead in 10 months
Update- seller sent me a new one after contact with them.It was good at first few month, and then after 10 months using. When put it on charger, the blue light is on all days. But it not work even one second. I use it not often, just like half hour biweekly
B**T
Did not last 6 months; customer service was excellent
**Update:I was able to contact the manufacturer. I reported my poor battery life and they are replacing it for free. They were very friendly and professional. Fingers crossed the replacement lasts!**Prior review:This battery worked great for about 4 months, then the charge began to shorten. Within 6 months of purchasing it the battery is completely dead and will not hold a charge. I have contacted the company and they have not responded. Don't waste your money.
R**Y
Good Customer Service
This is a review for the customer service - I purchased the battery in June of 2022 and it stopped working by October.The customer service team sent me a new battery and said that it was part of a bad batch. I'm hoping that this one lasts a little longer.
W**S
Great help from this company.
I perviously bought this 8 months ago and it has failed. It did great until then but at the coast of a new vac I decided to ordered another one. Hope this one last a lot longer!After posting the review on the V7 battery that I bought the company has worked with me diligently to make things right. They are send me a replacement battery. Will defiantly order product from them in the future.
L**E
Dead after 6 months
Update: seller sent a replacement, so changed review to 5 star for customer service. Let’s see how long this one lasts…Bought this battery in April for my V7. Around mid October it’s already dead. Should have bought the original one which costs twice but lasts 2 years…
J**U
Dyson replacement battery
Very easy to replace the battery on my Dyson stick vac. No instructions were included though, found it on YouTube!
A**R
No longer works after 5 months
Update : after having issues with this battery, the company contacted me and offered a replacement which they sent at no charge. Kudos to their supportOriginal review :After just 5 months, it no longer holds a charge for more than 15-20 seconds. Money wasted
Trustpilot
3 days ago
1 month ago