Simmons Beautyrest Black Ava Luxury Firm Queen Mattress and Box Set

I purchased a Simmons Beautyrest Black Luxury Firm Queen bed 2 years ago. It's ALWAYS been too hard and never felt like the one in the store. I returned to the store about this and was told, "It takes awhile for the foam to 'loosen/soften' up." And I should, "Walk around on the top of the mattress w/shoes on to soften it up." All which I did. Due to restocking fees, I didn't return the mattress. I've had a 1 3/4" foam topper on the mattress for 1.5 years and recently had to buy a 4" topper because this mattress is so firm. I'm 5'9" and 125 pounds w/degenerated lumbar disks. I'd NEVER buy another Beautyrest. This is supposed to be a LUXURY mattress. It's TERRIBLY hard. If you love a hard mattress, buy one of these.

My beautyrest Black lasted 4 years and then the sides gave out and it began sagging badly. This is supposedly a top of the line mattress. I have never seen a mattress fall apart on the sides like this one did. The sides stuck out 3 or 4 inches where something inside had obviously failed. Buyer Beware! I filed a warranty claim but they denied it. Pretty expensive to only last 4 years.

Beware -- there's substantial and toxic outgassing from the Simmons Black series mattresses. We tried an Evie pillowtop first and returned it after a week of not being able to sleep in the bed or our bedroom. We had to keep the windows open 24/7 in 17 degree weather. Now we're trying an Ava, no pillow top, (having been told that it's from a different batch and has less memory foam due to no pillow top) and while it isn't quite as bad, it still has the problem!! Our second week of outgassing hell! They don't smell in the store, because they've been out on the floor a long time, but new, in your bedroom, they'll give you a burning throat and headaches!!! And once you've purchased one you can't get your money back -- just a straight exchange for a same or lower priced mattress -- i.e., no money back if you choose a less expensive mattress. What a disaster!!