THOR Kitchen Freestanding Professional 36-inch Gas Range in Stainless Steel - Model LRG3601U

I am a professionally trained and educated chef with degrees from both the Culinary Institute of America and Johnson & Wales. This range offers incredible value for the price, great gas output, a super spacious oven and is very sharp looking. Highly recommend!

From the Thor Helpdesk:Hello,Thank you for reaching out to us. Below is some information about how our ovens are designed to work. Please give this a try this should resolve your issue. Let us know if it does not.And as for the burner flames can you please send in a short video or phot of the flames?Please note that this unit does not have a simmer function.HOW THE SMALL 18” OVEN WORKS:• The small oven is a roasting oven, it will run 50 degrees cooler. The small oven is always going to be 50 deg low as that is the calibration of the thermostat for roasting. If you are not going to run the oven as a roasting oven as it is designed. You will want to set the 50 degrees hotter to offset this. For example, if you want an internal air temp of 350 you would need to set the dial to 400 to make it perform as you desire.HOW THE LARGE 30/36” OVEN WORKS:• our large ovens are calibrated for convection bake, they are designed to have the fan circulates air throughout the cavity, reducing hot and cool spots that may cause dishes to cook faster or slower depending on their placement in the oven. If you are not turning on the fan the oven will run 50 degrees cooler. If you chose not to use the fan, then you must increase the temperature 25-35 degrees to get your desired temp. Also, our ovens take 10 min for every 100 degrees to preheat. The blue indicator light is a thermostat cycle light and not a pre-heat cycle light. Please do not use this light to determine if the oven is preheated or ready to place food in the oven. It can typically go on and off about 3 to 4 times during the pre-heat cycle when the thermostat detects an open and close of the thermostat.

I love the look of this oven but it simply does not work. At random times it will refuse to go above 350 degrees. the temperature knob does not reflect the temp in the oven - which would be fine, I just bought a thermometer for the inside. The problem is that even when you turn it all the way up past 500, it will still barely reach 475 at best, and at worst hovers around 350. It concerns me that the temperature is so wildly variable and i have considered whether or not it is safe given this failure. I will be trying to enforce the warranty but based on other comments here I have low hopes.

We recieved it and the oven doesn't work?? Looks nice but upset the oven doesn't work!Need the company to contact us about repair for it.

it wont start your car or turn on your coffee maker but it will cook with hi precision and the oven is huge...its a professional range at less than half the cost...

Solid stove. Looks great in my newly renovated kitchen. Tight fit, and a little work to get gas hookup done, but works great, and in the end that's all that matters.

We purchased the 36" based on great user reviews. It's a fantastic oven until it needs service, then you're on your own. We made it a couple years before the heating element for the oven went bad and we discovered that there isn't a servicing dealer anywhere near where we live. We had parts shipped and found a local dealer who services competitive ovens who agreed to install the element. 15-months later we've got the same issue again. Calls to Thor have yielded NO help. They gave me a phone # of the nearest certified service tech, more than 250 miles away. I've tried calling multiple times for help over the past 2 weeks and received ZERO calls back. At this point we've got nothing more than an overpriced boat anchor. I don't even know how much we would have to pay to dispose of this useless oven now. If you buy from Thor Kitchen, you do so at your own risk. DO NOT BUY from Thor Kitchen!

Sturdy, built well, shipped with good protection, easy to decorate, installs easy, had an industrial Jenna's before and Thor one far surpasses it.