Question 1

Do you sell spare shackles? Our neighbour cut ours off the gate so we need a new shackle!

Accepted Answer

Dear Customer,
We do not have spare shackles for selling.  Yet we think there is a way to help you :).
As we are not able to locate your order ID here, please kindly contact us by e-mails.
You can contact us by going to the product page and click "Sold by ZHENGE STORE" below"Add to BASKET" (if you are using a computer), and finally click the button "Ask a question" at top right of the new page.
Our professional and friendly customer service team is working 24/7 hours at your service. Hope to get your response soon.
ZHEGE Customer Service Team

Question 2

Can I use it outside everyday?

Accepted Answer

The key box can be used outside. I am not sure how long it will last in rain but it looks sturdy.

Question 3

Is it waterproof?

Accepted Answer

Sure. The key security box is waterproof.  It is made of zinc alloy which stands all kinds of weather and is anti-rust. You can use it outside.

Question 4

What's the difference between zhenge key lock box and master lock box? which one is better?

Accepted Answer

Thanks for the question.
Master lock is the benchmark in this insdutry. And Zhenge is a younger brand who continues to move forward with humble faith to the industry and utmost sincerity to users.
For this portable key lock box, Zhenge adopts a different shape which brings biggger innner dimension for users.

Besides, each Zhenge key box went through three-time quality inspection to ensure the customers get qualitified products.
Also we provide 12 months warranty and lifetime technical support. In case there is any issue, our professional and friendly customer service team is working 24/7hours at our customers' service.
So, would you like to give a younger brand a chance? :)

Manufacturer	ZHENGE GONGYIPIN
Part Number	703064863818
Product Dimensions	3.99 x 8.99 x 12.09 cm; 520 Grams
Item model number	703064863818
Size	7.08in x 3.54in x 1.57in
Colour	Gray
Style	Portable Key Box
Finish	matte
Material	Zinc, Hardened Steel
Shape	Rectangular
Installation method	wall mount
Item Package Quantity	1
Plug profile	Wall Mount
Special Features	Portable, Combination Lock, Anti-Theft, Lockable
Included Components	1 x ZHEGE Combination Key Box with Removable Shackle, Silver
Batteries included?	No
Batteries Required?	No
Item Weight	520 g

4 Digit Combination Key Safe Portable

Description

Specifications

Common Questions