Why does it take 17-28 days to ship? This deterred me from purchasing this item.

It says 17-28 days, but for me it arrived much sooner than that. I live in Washington State (USA) and I believe it ships from Hong Kong, China.

It doesn't say on the infuser, but I would guess it was made in China. I have had it almost 4 years and I use it at least twice a month, so it will last if you are careful with it. When I replace it, I will get one with a better locking mechanism.

Is there an easy way to clean out the tea from the mesh ball

Hello! My name is Jessica, an employee at HIC Harold Import Co. Thank you for inquiring about the HIC Mesh Snap Ball Loose Leaf Tea Infuse, 18/8 Stainless Steel! In regards to your question, his product is dishwasher safe, for easy and convent cleaning. If that is not enough to get rid of any left over tea/tea leaves, try hand wash cleaning with warm water. Please feel free to contact me at jpetrecca@haroldimport.com with any other questions or concerns about this product. Hope this was helpful!

Material	Stainless Steel
Colour	Metallic
Shape	Leaf
Brand	HIC Kitchen
Item Weight	36 g
Number of Items	1
Is Dishwasher Safe	Yes
UPC	798837433329 781723024237 735343370144 793842001969
Global Trade Identification Number	00781723024237
Manufacturer	HIC Harold Import Co.
Item model number	2423C
ASIN	B000I1ZZ24

HIC Snap Ball Tea Infuser, 18/8 Stainless Steel, For Loose Leaf Tea and Mulling Spices

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