SmartWash+ Automatic Carpet Cleaner Machine for Carpet and Upholstery, Deep Cleaning Carpet Shampooer Machine, Pair with a Hoover Carpet Cleaner Solution for a Bright, Refreshed Home

This carpet shampooer is amazing. It’s not as heavy as others and the double beater bars are a great add. The cleaning of the machine and easy & it’s nice how you can legit take everything out and clean it all. The suction of this machine in dry mode is strong!! It only took my carpets less than an hour and a half to dry! The size is good and is easy to carry. It’s easy to use as it is a smartwash machine so it dispenses the solution automatically as you push the machine and when you pull it back- it auto switches to dry as well as has a button that can make it all the way dry mode for extra dryness. I did my staircase and carpets and the pictures speak for themselves! This machine is the BOMB!! Worked awesome of my high traffic areas as well!

It took a long time to do a 12x13 room but I anticipated this. As multiple reviewers recommended, take the time! Prep your area first. Vacuum slowly and thoroughly in at least 2 different directions to pull up loose dirt and hair. Now, with your Hoover loaded and ready, go slow with forward wash, even slower on pullback dry. Rinse out your collection unit as needed and reassemble. Now do a water only rinse, again slow forward and even slower pullback. Rinse out the collection unit if needed and reassemble again. Now follow this with dry only. Set up a fan and walk away for a while. You'll come back to soft, dry, fluffy carpet again. You need only push and pull. I was shocked at how dirty my carpet was. Cannister after cannister emptied of filthy black water, even after the water rinse, so I really should have gone over it again for a second scrub or maybe even a third if it was still pulling up filth. It was THAT dirty, but as my house was wrecked from my haphazard clearing of the room for cleaning, I was desperate for a return to order and skipped a second scrub session. I put a fan in the room while I stepped out for dinner and returned to dry carpet, soft and fluffy again under bare feet and no smells, despite knowing in the back of my mind that it really should have been cleaned a second time. But I'll deal with that later. Fact remains, this Hoover is a really good cleaning machine. It pulled up animal stains and ground in dirt in the high traffic area. Yes, I could have had professionals come in and clean that carpet in far, far less time but the wrecked house and inconvenience would have been the same. Plus, as I have elderly animals and that room is high traffic anyway, cleaning is needed frequently now and once I clean the next room, this unit will have paid for itself. So far, this has been a good purchase. Particularly pleasing is to be able to disassemble the head piece and remove the brushes and clear plastic cover to rinse clean. A previous competitor unit I had a few years ago could not be cleaned like that, which was disgusting, and I threw it out after only a couple of uses. This Hoover can be fully rinsed out very, very easily so no stinky, gross, dripping unit to sit in your laundry room. Oh and DO buy extra solution. I did not do this, thinking the sample would be enough for the 2 rooms I planned, and I've used up almost that whole bottle just on the 1 room. But then again, I didn't realize just how incredibly dirty my carpet was either, so that was lack of hindsight on my part, certainly not the Hoover eating up cleaning fluid. If you prefer to skip the cost of professionals and have the patience, you'll have great results on your floors with this carpet cleaner and like others said, it pays for itself after 2 professional cleanings.

LOVE LOVE LOVE this. If I wasn’t engaged I’d marry this! It’s easy to use. It works amazingly. My carpet dried so quickly! I had a rug doctor but it was bulky and always hurt my back when I used it. It was hard to push. This one is so smooth and effortless and so worth the price. It’s also so easy to clean! The pieces come off so I can get the dirt and grime making cleaning off the bristles effortlessly.

First off, I used to have the power scrub Hoover with the spin brushes so most of my review will be comparing this one to that one. I think Hoover is a great brand with an excellent warranty and good customer service. If I could give this machine a 4.5 I would (because nothing is perfect right). Off the bat I noticed this one was smaller, however it is just shorter and ground coverage is maybe slightly wider than my old one. I love the brushes, I feel like it gets a better clean. It is super lightweight but that doesn’t take away from the suction, which i must add is quite strong. I love that this one has a plastic filter instead of those foam crappy ones. I will say it seems to use an insane amount of soap and water which is good for a deep clean, but if you’re wanting to do a light clean maybe just spray the area with a pump sprayer first and save your soap. The tanks seem to be smaller but I don’t really mind making the extra trips. I like that the soap is separate from the water tank, it seemed like the soap would leak into the water tank on my old one which was a pain. On that note I was worried about not having a rinse option on this one but you simply pop the soap tank off and rinse away. I also love not having to use a trigger, with this feature and the amount of water it uses it actually seemed to have saved a lot of time & aches while getting a better clean. I used the Hoover pet carpet cleaner which I usually wouldn’t do and I’m pleasantly surprised at how well it works & leaves a nice clean scent. Dry time is pretty fast as long as you take your time and use the dry only option. Overall I’m very happy with this product and look forward to taking advantage of it’s easy use. Thanks Hoover you did it again!

I bought this as a last resort after my little green machine died, and I inherited a very elderly dog who is prone to accidents*. I truly did not think that this would be the answer to all of my problems, however, I figured it would be worth a shot and cheaper than hiring or renting a carpet cleaner every month. When I took it out of the box, it was exceptionally easy to put together. It was lightweight, but I was skeptical as to how heavy it would be when filled with fluid and water. Assembly was easy, but we all know how these carpet cleaning gadgets can be when it comes to emptying and cleaning out the actual machine after using it. Imagine my absolute amazement when I finally decided to tackle the upstairs hallway stains and was more than pleasantly surprised that the machine works beautifully. Not only is it lightweight and easy to maneuver, there is also a clear indicator on the bottom when it is washing and drying, and you can easily set it to dry only mode when you want to get up the excess moisture without having to put more cleaning solution on the carpet. I went over problem spots multiple times, and I was not under any impression that it would get rid of every old stain immediately even with multiple passes. However, I was shocked at how well a job it did considering. One session in half of the bedroom and the hallway (going over multiple problems spots multiple times) just about drained both the water tank and the cleaning solution tank, but honestly, with the amount of carpet I have in my house vs. the cost of renting a carpet cleaner for the weekend, this thing has already paid for itself in my mind. After I cleaned, here comes the bad part: disassembling and making sure that the machine Itself is not disgusting when I’m done. The dirty water tank snapped off super easily, and I was able to empty it in the bathtub with no fuss and no dirty hands. Because I have pets, the area around the scrub brushes was a bit caked with residual wet hair (not embedded in the brushes, mind you, which I was shocked about) but I was easily able to snap the plastic piece off to also clean it in the tub. I no longer go upstairs and feel like I am walking on a giant expensive used pee pad. This even feels like it will be good for small jobs because it is so crazy easy to fill and clean. Maybe even easier than my little green machine. Time will tell if this will continue working as it has from this first time, but for now I am sold. 10/10. *The pup is well, just very old. She has regular vet visits and is on medication, she’s just very blind, deaf, and gets confused as to where she is sometimes. We’ve tried LOTS of things to try to get her not to do this. It’s not her fault, and if I had to live in a giant expensive pee pad to make her last days amazing I totally would! But now I’m glad I don’t have to! :)

I purchased my Hoover Smartwash direct from Amazon on Black Friday last year. (For some reason Amazon hasn't tagged my review "verified purchaser"!) This Smartwash deep cleans fairly well but it did more harm than good insofar as it dispersed the odor associated with a pet stain. In addition, I have encountered more trouble using this "easy clean" model in comparison to an older Hoover Spinscrub. The main drawback is the various parts that come apart and are easily damaged or lost. The rubber gasket that keeps the cleaning solution from running out got separated from the outer plastic cap and, being that it was lodged in the neck of the cleaning solution bottle, it made it so I couldn't fill it. Trying to pry the gasket out and then figure out how it was supposed to integrate with the exterior cap was a nightmare that required a tremendous amount of hand strength. Today I went to use my Smartwash and, having just filled the clean water reservoir, I lifted it out of the sink the entire contents began emptying on my floor as I began moving toward the vacuum. I quickly flipped it over and found that a stopper-type piece was missing from the bottom pass-through. (As an aside, the exploded parts diagram in the manual is so badly illustrated that it is useless. I had to use Google to view images of this reservoir before I could confirm that a part had indeed gone missing.) Perhaps I will find it laying in my garage somewhere but my fear is that this stopper may have gone down the drain as I was filling the clean water reservoir (in which case I may have plumbing problems!). Until I find it, the machine is unusable. (This after I already sprayed more than one kind of pre-treatment on my carpet stains that have made my house smell like a chemical factory!) As to the drying feature, the heat application is questionable. In all honesty, I don't know if it is applying any heat at all. It still takes my carpets about 5-8 hours to dry depending on how much I go over the same area to get it clean. As best I can tell, even when switched to the "dry only" mode, the suction that removes the liquids from the carpet primarily operates when the machine is pulled backwards, which is consistent with how it works in cleaning mode (forward is wash, backward is dry). The water is not heated by this unit so if you want hot water you have to fill it with hot water yourself. (Advertising non-existent "heat" seems to be a common ploy among carpet shampooers.) On this unit there is no spray trigger and there is no rinse-only setting. If you don't want soap dispensed, it's necessary to remove the soap dispensing bottle. After adopting a new dog in May, I had occasion to use this with a fresh (not dried) pet stain that I pre-treated with pet stain remover. The urine smell ended up all over my bedroom carpet and two months later, despite two attempts to remove it, I still smell it. (Rather than pulling the odor up, it just distributed the still-wet urine around the room despite having attempted to spot clean it beforehand.) Perhaps this is unavoidable but no matter if I pre-treat or use the Hoover pet shampoo, pet urine stains eventually reappear on my carpets. (The few I have managed to permanently remove required multiple attempts with numerous combinations of products to spot treat the area.) This machine is certainly lighter weight and easier to clean than the old Spinscrub model but it also seems to be more finicky about how parts go back together. While using the machine, I have had occasions where I have emptied the dirty water reservoir and not had my suction restored. On one occasion it took me resetting the reservoirs about four times before the suction finally kicked in. Much of my home has wood-look laminate, which is the reason I went with this Smartwash upgrade — in the hope of having less puddling beneath the machine when I pause to empty out the dirty water or to refill the clean water reservoir. My hand-me-down Spinscrub had begun leaking quite badly on the floor whenever I "parked" it. This new one doesn't leak as badly but I was nonetheless frustrated to find that it still drips enough to create a hazard for my floor lifting. Every time I use this carpet shampooer on my area rugs I have to chase it with a old towel because it leaves the edges of my floor and the thresholds to my carpeted bedrooms far too wet. All in all, I think the Smartwash design is overrated. It takes twice as long to wash and dry the carpet because you're washing and drying simultaneously. My impression is that this unit puts down too much water too fast and that without the reverse "dry" function, it would be apparent just how badly it is saturating the carpets. It takes forever to dry the carpet given the lack of heating and the fact that the suction is only really effective when the unit is pulled backward — meaning only about 50 percent of your arm movements counts toward drying. On a positive note, I appear to have been spared catastrophic failure. (Reviews elsewhere have reported the rollers binding up, possibly due to corroded bearings, after which the non-replaceable belt burns up.) In conclusion, I think I would like this unit a lot more if the parts that attach to the plastic reservoirs would not separate improperly, fall off or get lost. Hoover never seems to have spare parts for this model stock so in damaging the rubber gasket on the cleaning bottle and losing the rubber stopper that keeps the clean water from running out of the bottom of the reservoir, I am forced to replace the entire receptacle, not just the part I need (and even used on a well-known auction site, the parts aren't cheap). Negatives aside, it does seem to deep clean the carpets rather well judging by how much blackened wastewater it pulls up. Update: I reduce my review from two stars to one based on this Smartwash nearly electrocuting my spouse today. I bought this on Black Friday 2019. It has been used about seven times to clean carpet in my home. I don't have wall-to-wall carpeting so I would say that the amount of use on this has been moderate, at best.. Today it began to throw sparks while I was standing on wet carpet in bare feet because the electric cord worked it's way out of the back of the unit and had become partially detached (the first symptom was that the motor was cutting out intermittently). I called in my spouse who immediately went to try to push the electric cord a quarter of an inch back into the unit while it was "off" due to the electricity cutting off the motor, only for it to roar back to life and begin sparking just in time for me to shout "STOP! It's plugged into the wall and the carpet is wet!" (electricity + arcing + water, probably not a good combination!). This product should not have become an "Amazon Choice"! When you look closely at the manufacturer ID plate affixed to the unit you will see it is not manufactured by Hoover but for Hoover by a Chinese conglomerate. I expected, based on other reviews, that there could be problems with the rollers binding, the bearings stripping out and the non-replaceable belt breaking — because that seems to be the main route of failure with this model per web reviews — but to have an electrical problem with the cord was completely unexpected (hadn't snagged the cord on anything either). The only thing I can speculate to for the cause of the cord working loose internally is because the cord mounts right next to the hook where you wind the cord for storage. Simply winding the cord around the hook was enough to put strain on the connection and work it loose over time. Winding the cord too tightly around the hook might be a case of "user error" but it should not be *easy* for a hardwired electric cord to detach internally and begin to dislodge, posing an electrical/fire hazard. Hoover needs to perform their own manufacturing, instead of allowing third party manufacturers to use their branding, and relocate production to the United States, Mexico or elsewhere in North America. This isn't the first time an Amazon-based purchase has posed a serious safety hazard. Last year, an egg cooker I purchased on Amazon without any warning arced all the way back to my electrical outlet where it fried a Belkin surge protector and the outlet itself, nearly sparking an electrical fire — after which I had to call an electrician and pay a hefty bill for an emergency call (to ensure no smoldering was going on elsewhere in my home wiring). I'd pay more to get a North American-built product. Is Hoover ever going to build one again?

This is a long post but I thought it worth the time spent to tell you about this product if you've ever had pet messes. As you can probably imagine, in the weeks following TwinkleBelles' stroke, she was unable to get to her potty papers and pretty much didn't have control of her elimination. She normally is absolutely perfect about going potty on the paper. I am going to be honest in telling you that my carpet turned into a nightmare from heck. With the enormity of the ongoing Vet bills and what happened to my car at Honda there is NO WAY that I could afford to replace the carpet. Professional carpet cleaners just wanted WAY too much money. My experience with them has not always been so great anyway because they usually hook up their equipment to the outside spigot, which does not have softened water and the carpet will look clean for a couple of days and then the dirt just resurfaces again. A big giant waste of money. After researching the living crap (pun intended) out of various carpet cleaners, I found this absolutely fantastic machine and I am AMAZED at the wonderful job that it did. It took the mess out of the carpet and the carpet is nice and soft again and the stains are all gone. There was no leakage, like carpet cleaners usually have, and the carpet dried within scant hours. I waited over a week to even say anything about it or even make a review because my experience with carpet cleaners is that the stains come back. They actually have been REMOVED by this carpet cleaner and have NOT returned. They are GONE and I evidenced this by putting water on a portion of the previously very highly stained areas and sucking it up and it is clear so the stains have actually been removed. YAY! That is VERY unusual for a carpet cleaner to accomplish so this one is an absolute winner. Not only did it cost less than professional carpet cleaning but I still have the machine and it will work on upholstery and work to spot clean as well so it has already paid for itself. Well, more accurately my credit card has paid for it 😑. I have not been able to return to work because of the cancer treatment problems but at least I have a clean carpet now. 😁 Also, even though she is quite cognizant of her environment now and getting to her papers, I do not have to worry about any potential issues because it came with a 5-year warranty. YAY 🙂 I'm confident that I am not the only one that has ever had to deal with this issue so I wanted to share my finding with you in case the situation either exists in your home or happens in the future. I have had a lot of carpet cleaners before but NONE that were this efficient. It is important to note that I am NOT being commissioned or otherwise paid in any way whatsoever. I am simply trying to be a helpful PetMommy to anyone that may be experiencing trying to clean pet problems out of the carpet. BTW, I spilled her liquid iron supplement, the whole darn bottle tipped over when I was giving it to her one morning, it actually pulled that right out of the carpet in just a couple of passes after I gave up trying to scrub it out for the last few weeks manually. Iron is horrific to try to get out of carpet because it is very dark brownish red and stains horrendously. This took it right out. I used OxiClean carpet shampoo for that. Again, it has been well over a week since I used the cleaner and the stains have not returned and the carpet still feels very soft and plushy again. The purple one that I reference is the most recent model. Amazon had the best price on it at the time of my purchase and I am very pleased. I must also add that it is extremely easy to clean it. The brushes pop right off so that you can clean them easily and the compartments come out very easily. This ensures that you will be able to maintain your new cleaner quite well and is probably why Hoover is able to offer the Five-Year warranty. I am very pleased with my purchase. It has actually already paid for itself in just one use.

This was the best and best meant I've made. It works absolutely great and it deep cleans easy to maneuver. Gets a little heavy once all the water is filled but works great. Very easy to clean