Question 1

Has anyone had to return their thermotex infared foot therapy pad?

Accepted Answer

Good Day -  Thank you for your inquiry.  Unfortunately Amazon has marked the foot pad as non returnable.  We are working with Amazon to correct this problem.  If you purchase the foot pad and need to return, we ask that you reach out directly to us and we can help facilitate a return.  You can do this by going directly into your order OR by going to our storefront and clicking on "ask a question".  Please let us know if there is anything else we can help you with.  Thank you and have a good day.  Tori @ Active Recovery Essentials

Question 2

Hello, is there a a removable inside foot liner made for this thermotex far infrared heating pad? i use mine every day and i need a new liner.

Accepted Answer

Good Day -  Thank you for your inquiry.  Each Thermotex Foot product comes with an additional Sherpa liner that is easy to insert, remove and clean.  If you have misplaced your Sherpa liner, please contact us directly and we will help facilitate you receiving a replacement.  You can do this by going to the product page and clicking on Active Recovery Essentials.  Once this loads, please click on "Ask a Question". This will put you in direct contact with us and we will be able to help get you a replacement. Thank you and have a good day.  Active Recovery Essentials

Question 3

Many red light therapy appliances are 880 nm, what does this one rate?

Accepted Answer

I did not care much for this product.  I did not see or feel improvement in the affected area for which I used it.

Question 4

This does not have a temperature gage - why?  any issues with EMF?  longest time to use?

Accepted Answer

I returned it and got my money back........but I had to contact Canada and got nasty but I got my money back. Buy SAFR Far Infrared Amethyst, Tourmaline, and Jade Crystal Heating Pad and keep it at a low temperature. Also, you can shape it in whatever way you like.

ASIN	B002AQ60WO
ASIN	B002AQ60WO
Brand	Thermotex
Customer Reviews	3.2 3.2 out of 5 stars (118)
Customer reviews	3.2 3.2 out of 5 stars (118)
Date First Available	5 September 2014
Manufacturer	Thermotex
Manufacturer reference	TTSF
Product Dimensions	40.39 x 44.2 x 9.4 cm; 1.59 kg
Units	1 Count

Thermotex Far Infrared Foot Heating Pad, Heated Pad for Foot & Ankle Pain

Description

Specifications

Common Questions