- A12 Countertop Bottleless Water Dispenser, 3 Temperatures, Self Cleaning, Stainless Steel

I had my doubts when my husband chose this brand and model. But after nearly a year of use, I wonder how I used to get by without this. The taste is superior, and it's quite cost efficient. One downside is cold water drains pretty quickly after filling our 32 oz cups, and takes a while to refill. But if you use a regular glass or smaller cups, it shouldn't be a problem. Personally I don't use the hot water on this unit because my insulated electric kettle does such a great job that I simply don't need the function. But the hot water setting does work as well. Filters can be purchased at a 15% discount in Avalon if you subscribe. I couldn't be happier with the purchase.

Works great for 4 months in, no leaking or anything to complain about. Super low maintenance, and filters last a long time.

Below 1 star. Came in with a damaged face plate. I connected to the water line with no issues but the inserted tubing would not deliver water to either hot or cold chambers, as if there was a blockage on the inside. Yet if not connected, the water was properly flowing past the line valve. Very dissolved that I need to drag this box of garbage to an Amazon return facility.

10 out of 10 I don’t know how we lived without this thing before now. Literally use the hot water to make coffee, grits ,oatmeal ,mashed potatoes. You name it. The cold water is ice cold like you don’t even need the ice it’s the perfect temp. The middle button, which is the room temperature is Actually room temperature and not cold. I have a husband with sensitive teeth. He will only drink room temperature or water. This thing is a blessing in disguise. Very well worth the money. I would recommend this to anyone that has a household that consumes a lot of water. I was purchasing eight cases of water a week from stores before we bought this.

Nice piece of gear. A couple of days after I had it hooked up by a licensed plumber, I experienced a leak. Maybe a gallon of water on the floor, but no clues where it came from because the leak stopped. A week or so later, the same thing happened and again, nothing apparent. I called the manufacturer and they were very helpful (got a live person almost immediately). We tried a couple of things but nothing seemed to address the issue, however, I've had no problems in the last couple of months and it works perfectly. Replacement filters a quite expensive.

He usado esta unidad por aproximadamente 5 meses funciona perfectamente enfría el agua a muy buena temperatura incluso en días claurosos además los filtros funcionan muy bien, tengo un buen producto a un excelente precio

It’s only been a month since I installed it at my commercial office space, but it has been well received. It works well and the people in the office like it. The setting I have it in is going to be a great stress test on the quality. If there isn’t an update assume it’s still working. I would suggest it especially if you need something easy to install. Everything was in the packaging and you can install it yourself rather easily. 5 stars for sure.

I got my first unit back in 2022. Within a year the compressor was making loud noises and not cooling. Avalon replaced it under warranty but the replacement was worse. They sent me a 3rd unit. After a few months the nozzle came off and it would spray water everywhere. I asked for a replacement nozzle but instead they sent me a whole new unit. (maybe refurb, not sure) Now the 4th unit is making all kind of noise and I need to smack it to get it to be quiet. I tried adjusting the radiator on the back but it didn't help. I think I'm out of warranty now. But 4 units in 3 years tells me their quality control is poor. Don't expect it to last much longer than the 1 year warranty. Mine luckily had a longer warranty before they changed their policy. UPDATE 9/11/25: Unit number 4 is not having a thermostat problem. It would stop dispensing and the cold chamber would freeze solid. But, there customer service is pretty good and they offered to send me another unit. I am definitely out of warranty, but they sent me a brand new unit yesterday to replace the one that was loud with thermostat problems. So far it has worked great and I hope they fixed their quality control issues. I am changing to 3 stars since although I have had problems with the product, the customer service has taken care of me.