Why does their official warranty document not include everything they state on this page? looks like bait-and-switch to me.

Had the same issue. Sold my truck when my winch broke. Tried to send it in and they won't warranty it. I'll never buy anything from smittybilt. They won't stand behind their warranty.

Is the synthetic rope on the winch?

Please keep in mind that the 12,000 lb. X20 series comes with STEEL cable. You have to go to the X20 COMP series to get the synthetic rope.

What do you get other than the winch and remote if anything? There is no list of product items winch, remote, ect...?

you get the winch, winch hook, all cables to hook up to your vehicle power wise. winch cable and wireless remote for the winch and one badass winch

Is there a "wired" remote option in case your battery is dead?

can the wireless remote be replaced if lost or broken?

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Description

⚡ Winch like a pro—power, precision, and waterproof reliability in one sleek package!

POWER THAT NEVER QUITS - 6.6 HP motor paired with a 3-stage planetary gear system delivers a massive 10,000 lbs line pull.
BUILT TO BRAVE THE ELEMENTS - IP68 waterproof rating and 500 AMP solenoid ensure unstoppable performance in any weather.
SYNTHETIC STRENGTH INCLUDED - Comes with a durable synthetic rope—lighter, safer, and ready for your toughest pulls.
EFFORTLESS CONTROL ANYWHERE - Wireless remote lets you operate up to 12 feet away—freedom to winch without limits.
WARRANTY THAT WORKS AS HARD AS YOU - Lifetime mechanical and 5-year electrical warranties mean peace of mind on every adventure.

The Smittybilt X2O Waterproof Winch is a rugged, IP68-rated winch featuring a powerful 6.6 HP amphibious motor and a 3-stage planetary gear system capable of pulling 10,000 lbs. It includes a wireless remote for convenient operation, a synthetic rope for enhanced safety and durability, and is backed by a lifetime mechanical and 5-year electrical warranty, making it the ultimate tool for off-road and watercraft recovery.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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Manufacturer	Smittybilt
Brand	スミティビルト(Smittybilt)
Model	98510
Product Dimensions	56.64 x 23.88 x 13.72 cm; 408.23 g
Item model number	98510
Is Discontinued By Manufacturer	No
Item Dimensions L x W x H	56.6 x 23.9 x 13.7 cm
Color	blk
Item Weight	408 g

Smittybilt X2O Waterproof Winch

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