I plan to use this for a recovering addict. Is the lock strong enough to prevent prying?

No, it is a plastic unit. If someone wanted in the unit they could smash easily.

When the alarm goes off for that time of medicine, how does it work? Does the tray slot for that day and time pop open or does it just unlock?

There is a single sliding door on the top of the unit. At the appropriate time, the carousel rotates so that the next set of pills is under the sliding door and the alarm rings. You then slide the door open and tip the unit over to drop the pills in your hand. Turning the unit over stops the alarm.

How do I turn the alarm back on? There is a line through the symbol, to the right of the time….?

I followed the instructions and it worked as it should

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💊 Your meds, on time, every time—because life waits for no one.

SAFE HYGIENIC - Food-grade materials, dust/moisture resistant, plus removable tray for easy cleaning.
NEVER MISS A DOSE - Flashing LED & customizable sound reminders keep you on track effortlessly.
SET IT AND FORGET IT - One-time setup lasts 28 days—no daily reprogramming needed.
CAREGIVERS BEST ALLY - Anti-crash design and ergonomic anti-slip base ensure reliable, worry-free dispensing.
TAILORED TO YOUR SCHEDULE - Supports 1 to 6 alarms per day with silent mode for discretion.

The Pointells Automatic Pill Dispenser is a sleek, metal-built device designed to simplify complex medication schedules. Featuring up to six daily alarms with LED and sound reminders, a secure lock system, and a 28-day no-reset dosing cycle, it ensures precise, timely medication management. Battery operated with included AA batteries, it combines safety, hygiene, and convenience for busy professionals, seniors, and caregivers alike.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

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Package Dimensions	24.69 x 24.69 x 7.11 cm; 839 g
Color	Gaop-3185
Material Type	Metal
Included Components	Medicine Tray, Solid White Lid, 6 Dosing Rings, Metal Keys, Instruction Manual, 4 AA Batteries
Special Features	Automatic

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