Okay it arrived a day early, which didn't really make a difference when it took over 5 days to put it together (but I am a complete novice) The directions were absolutely horrible they honestly did not make sense, I actually had to watch a few OTHER BRANDS videos to be able to figure out what the manual was trying (very badly) to instruct. The video customer service sends you (upon request ๐ wtf?) doesn't even have voice instructions, all it plays is music (imo bad music) and doesn't follow along with the instructions. I found pausing and rewatching the video "step by step" worked out the best for me. The video nor the instructions explain how to install the brakes or the shifter it literally just says to do it (but how?... Another YouTube video from a different source, that's how) I couldn't understand why everyone was complaining about the directions until I actually received them! But I will say that when you combine the manual, the video, other videos, and a little patience it is possible to put it together! The bike came with only two defects; a ding in the front fender and the chain guard does not align with the factory holes. I learned the hard way that it is extremely important how you extend the supports for the rear fenders, if not done equally (with the middle support remaining completely centered) it does not attach right and the fenders actually rub the tires! Update: I have ridden the bike 6 or 7 times and the chain already broke, trying to fix the chain has been quite the hassle, as the tool they supply for the chain actually broke the replacement, then broke itself!
