De’Longhi Dedica Duo Cold Brew Espresso Machine with Milk Frother, 15 Bar Pressure, Original Italian Barista Style Coffee Maker, Make Espresso, Latte, Cappuccino & Ice Coffee, White, EC890WH

5.0 out of 5 stars Outstanding Coffee Machine with Exceptional Customer Support! I recently purchased this De'Longhi coffee machine, and it's been a game-changer for my morning routine. The build quality is premium, and the easy-to-use interface makes it ideal even for beginners like me. The flavor is rich and consistent—no more overpriced café runs! What truly set this experience apart was the customer support from Gurdeep Danyaal. He went above and beyond to resolve a minor setup issue promptly and professionally. His patience, clear guidance, and genuine helpfulness made all the difference. DeLonghi's team shines because of executives like him—thank you, Gurdeep! Highly recommend this machine and the support. Worth every penny!

Amazing machine by lattheholics . They are kind and professional help to set up and assist with guidance wherever whenever needed . Makes good creama Machine is light weight, easy to clean , looks beautiful and steam pressure is great gives great frothy milk :))

Purchased this machine last week and have used couple of times, came in original double DeLonghi box. Further packed in bubble wrap. Stamped Warranty card. Machine works perfect, it gets ready in few seconds and this one Is latest model comes with cold brew option and Touch buttons on the top. Steam wand is good and have nice pressure but I guess will need little bit of practice to get foamy milk. Comes with single espresso, double espresso filter, steel milk pitcher , cleaning pin, Tamper, and small descaling liquid bottle. Steel Warm plate on top, can be used to warm the mugs. This one comes with UK style plug so will need a converter that is easily available for 50-60 in the market. Overall best buy in 22K range and makes excellent coffee. You have to use grounded espresso coffee and not instant. Quantity, strength , temperature etc can be customised as per liking. Online demo was arranged on the same day over video call. All the features were nicely explained. Overall I am happy and satisfied with service and machine.

I wish I hadn't bought this. The setting often take ages to reset and the steam wand is next to useless for latte art. It has no power so had to buy a frother and pan to heat milk. We bought for a small cafe and we can't send back but it's a big regret getting it.

Great buy prompt delivery

It’s a very good quality product. You can definitely feel the premium touch that De’Longhi offers with its products. They have delivered a professional-level espresso experience similar to what you would get from a café machine worth over $3000, but at a much more affordable price. With all the accessories included, you save a lot instead of buying a cheaper machine and then purchasing the accessories separately. The only challenge I faced was learning to froth milk due to the low steam pressure, but after practicing the process 2–3 times and keeping the steam wand at the milk surface level, you quickly get used to it and learn it in a short time.

Best machine at the price range and it gives good shot of espresso. Only concern is its steam wand which produces low pressure but when you try multiple times it works and gives the good velvety structure to milk.

The machine was lovely and we had a installation demo today, given by Mr. Nikhil Pillamarapu, it was quite a detailed one, appreciate him for his knowledge, good demo, and clarified all our queries.

Cómoda y súper liviana excelente para rodar en moto

Für den Preis eine sehr gute Wahl. Die Milchlanze ist deutlich besser als die von der Dedica Style. Man muss sich an die Touch Tasten gewöhnen, ich glaube die normalen Tasten wären mir lieber gewesen wie sie bei den Vorgängermodellen noch vorhanden sind. Ansonsten kann man sehr viel selber einstellen bei der Maschine, bis auf die Preinfusion. Für den Preis ist die Maschine echt unschlagbar. Dazu dann noch einen einwandigen Siebträger und eine seperate Kaffeemühle für den perfekten Espresso.

I found this unit to be excellent. I don't know what the other reviews are saying about weak steam; it works better than the entry level krups I used for years, using the same method. Clearly the tech has improved. Could it be these reviewers do not know how to froth the milk properly? Hold it just under the surface until it starts to circulate and move the cup DOWN as it froths. I got half a cup of fine froth in maybe 45 seconds? If that's too long for you and you are complaining it's "too weak" as a result, I'd suggest we as a society are becoming a little spoiled!

It’s a compact device with an average production quality. The touch panel did not react when pressed and I had to keep doing it 3-4 until it started so as you can imagine in less than 30 minutes I decided to return it for refund. The box is now on its way back to Amazon. Overal, NOT recommended for this price. Compares to cheap stuff on AliExpress.

Muy buena compra! Buena máquina para principiantes del café. Ha sido un regalo y la verdad es que va perfecta. Como área de mejora: podría tener la opción de integrar otros accesorios como el molinillo.