Macerator Macerator Pump for Basement Toilet System, Sewage Sump Pump with 4 Water Inlets for Toilet, Kitchen, Sink, Shower/Tub, Pure Copper Motor, Vertical

Muy bueno

Works great , the button on the side that runs the grinder is great . We ordered these to replace the much more expensive Sanibest pro lifting pump grinders . These have been more reliable and have had zero clogs since we installed them on high usage facilities . The botton on the side should be on all grinder pumps . I really cant say enough good things about these after how many times I had to take apart the old ones and try to unjam them . ( not a pleasant job as you can imagine ) . If you’re tired of messing around with your lifting grinders this is the way to go . They do have a monthly maintenance procedure which is basically just 5 repeat clean water flushes . This really helps them say clean and issue free as well . I haven’t had to deal with customer service at all on these but based on there instructions and information provided i would say they are very customer oriented. They included all fitting required to plumb it in which was great , it has many flexible mounting orientations to suit most any requirement .

Worked ok for a few months. Now starting to make loud noises. Manufacturer sending me a “replacement part” for me to fix myself. Doesn’t inspire much confidence in them standing behind their product. If I didn’t know how to do my own plumbing, this would result in also having to hire a plumber to undo everything, fix THEIR product and then put it all back together. Not impressed. Spend a bit more and buy a better one.

I've given this product or rather the company 4 stars after working with their support team. They sent me a replacement unit. With that said, after installing first unit that I received (I've not installed the new unit yet), I learned right away that the built-in check valves for the inputs don't work very well; meaning that water backflows into the other inputs, such as the shower pan. Due to this issue, I believe that is also why the pump doesn't always turn on automatically, even when flushing the toilet. Due to how difficult it is to remove, I now need to purchase separate inline check valves to stop the backflow.

Good price for a unit that runs very quietly. I’ve had three different ones and they usually last about 2-3 years. Hopefully this one gives me more years of service.