- Audien Atom Pro 2 Hearing Aid - Wireless Rechargeable OTC Hearing Aids for Seniors & Adults, Nearly Invisible, Premium Comfort Design

I originally purchased the Atom Pro a couple of years ago and I loved them! I ordered the Atom Pro 2 because I liked some of the new features. WOW!! What an improvement to an already great Atom Pro. 4 different hearing "modes" and 5 preset volume settings make the Atom Pro 2 well worth the the purchase price. Super easy to change mode or volume setting with the press of the button on the end of the unit. Very small in size and that makes them almost invisible when you wear them. I experienced absolutely NO whistle or feed back from them. Fast recharging requires simply placing them in the portable charging case which can be also be used to recharge the hearing aids while traveling or if power is lost. It would be nice if they were blue tooth compatible but sure isn't a deal breaker. One of the few products that I have recently purchased that I truly felt I had "got my money's worth". They are a bargain!!! UPDATE!!!!!!! Bad news. One hearing aid quit after 2 weeks. I was actually wearing them when it made an audible "click" and shut down. Would appear to charge normally but would die in 30 seconds. Good news! Called customer support who were super helpful in testing and then issuing a return label and immediately sending a replacement. Received the replacement in 3 days and returned the defective unit. One of the replacement units appeared to be defective but after discharging completely and recharging appear to be working properly now. Again, customer support was excellent! I suspect dirty charging contacts were the problem. Overall great customer service and support for an excellent product. UPDATE TO THE LAST UPDATE>>>>>>>>>>>>>> The replacement unit was, in fact, defective. Called customer support and they immediately sent a replacement unit. 3 days later USPS says they had been delivered to the mailbox. NOPE! Never got delivered! Again called customer service who again immediately sent the replacement. Received the replacement unit (Again) promptly and well packed in 3 days. Plugged them up until they showed a full charge and put them in and we're back in business. I can't say enough good about the company, their product and certainly their customer service. Audien turned a situation that could have been miserable into an example of the way a problem should be handled! I wouldn't buy a product like this from anyone else!

My wife had been using a custom-molded hearing device (only one piece) that cost us $2,000 at the time, but unfortunately it stopped working. When I began looking for alternatives, I discovered Audien—and it has been a game changer. Unlike traditional devices, there’s no need for a doctor’s appointment or to hook up to a technician’s computer. The Audien hearing aids are small, convenient, and easy for my wife to use whether she’s at home, at work, or on the go. The price is simply incomparable to other expensive brands, yet the quality is excellent. For years I wondered why, with technology advancing so rapidly in headphones and earbuds, companies hadn’t developed a simpler solution for hearing devices. My prayers were answered when Audien did exactly that. I strongly recommend Audien to anyone seeking an affordable, effective, and user-friendly hearing solution. On top of everything, I’ve also experienced outstanding customer service, which makes the whole experience even better.

April 19, 2025 Being a seasoned customer of Audien hearing from the first Atom through the newest ION Pro. There is a common thread in there marketing tactics, sell it with its flaws and we will fix all the mistakes and call it a new model and reap new sales. I have had experience with every product they have offered for sale. The same tactic, not ready for sale, is utilized up to and including the new ION Pro. This new product is the answer to all prior model mistakes however is riddled with problems. Take my advice don't look for reviews on the Audien site it's easy to get those posted and the bad ones removed. ***Here is the latest review update which includes the ION and ION Pro. Below are the issues that need to be addressed to make the ION close to becoming functional. 1. OFF/ON Slider is not a Rocker switch as stated in the docs. Can’t Tap a slider switch. 2. Approx.1/8” between off/on Slider switch “ON” position + volume up can’t select up volume – can’t control from ear. 3. At what volume level is device set at - no indication of current level. Must go all the way up or down to get beep to indicate what to do. 4. Same operational problems from Atom – bad multi-functional switch. 5. High point at end of Power Slider switch Off position prohibits depressing Volume up. 6. I updated to the Pro after 2 days there is too many issues with the Pro. 7. The ION is far from being worth the cost. Below are the issues that need to be addressed to make the ION Pro close to becoming functional. 1. Ear cup restrainer to stabilize ear bud. 2. Blue connectivity as reviewed by other users is as close to worthless one could get. 3. When it is connected via Bluetooth it constantly states disconnects and re-connects. 4. When is loses the Bluetooth connectivity, as opposed to stating “disconnected” it states “connected” for both connection statuses. 5. You must spend a great deal of time daily manually reconnecting the Bluetooth connection. *** Status of above open items *** 1. Last Saturday (4-5-2025) I spoke with an ION Pro technician. He was aware of the connectivity items 2,3, & 5 with the ION Pro above. He told me that to eliminate the connectivity issues the phone app had to be closed after using it. This would prevent the app from running in the background. I followed his suggestion, however that did not solve the issues. I found a fix for myself. However, that fix only pertains to my specific environment as far as I’m aware of. FINAL *** as of 3-19-2025 I finally have written off these purchases and associated issues that thy will remain as described above. Either accept these issues and live with them because they will most likely remain until the next model comes out!! CAVEAT EMPTOR!!!!

A few years ago my mother had her hearing tested and it turns out she had 40% hearing loss in both ears (no surprise to me given how loud she always had the TV and how often I had to repeat myself!). She spent a few thousand on hearing aids only to discover she didn’t like wearing them. They were the small over-the-ear kind and she found them very uncomfortable to wear with glasses, had trouble putting them on, and always had to buy new batteries for the odd times that she did actually wear them which was not very often much to my dismay! She had seen an ad on TV for these Audien Hearing Atom Pro2 hearing aids and wants to try them. I couldn’t get them in Canada but found them on the US Amazon site and they shipped to Canada and happened to be on sale! She loved them from day one! • They are the perfect size and a comfortable fit even when wearing them for a long time. It took her no time at all to adjust to these. • She says the sound quality is great and she can easily adjust the settings as needed for different environments. • She loves the fact that they have a long battery life, are rechargeable and come with a carrying case which acts as a battery pack to recharge them. • She has no problems putting them in or taking them out despite having limited mobility of one arm. She has had them for about a month now and is very happy she bought them…- and I’m happy not having to repeat everything I say to her anymore! Time will tell how long they will last, but so far these seem to be a great product that give you value for your money, especially if you don’t want to spend thousands of dollars to improve your hearing!

Hearing aids are not perfect, but work well enough. We have had to call customer service a couple of times, but they have been helpful. For the price, they are a good option.

I first bought some of the cheapest hearing aids from Amazon. $100.00/ear and they worked fine. Sound was a little tinny, but I could hear. Didn't work at all well in a loud environment like a restaurant, though. So I bought the $1,000.00/pair hearing aids from Amazon. I could tailor the audio output to a degree using an iPhone app. The sound was almost exactly like hearing without hearing aids. Perfect reproduction. Still had problems in loud environments, though, and the rechargeable battery life went from 14 hours when new to 7 hours after I'd used them for a year and a half. Also, the first 2 pair died in the first couple of weeks each, so I tried 3 pair. The case/charger messed up a couple of times a month and so I'd have one hearing aid charged and the other not charged. Kind of annoying. Then I read about the Audien Atom Pro 2 and was impressed. Got them for $260.00 with a coupon. Holy cow, these things go at least 16 hours, maybe longer but I haven't stayed up that long. The background noise cancellation is great and I no longer have problems in restaurants and conversations are much clearer no matter where I am. I also can hear the car radio much better even with the volume turned down. I highly recommend them.

The best that I have found for these amplifiers is for watching TV. I'm nearly completely deaf in my right ear, but still have reasonable hearing in my left. I have an implanted BAHA device for my right ear and would likely need to think about getting a hearing aid for my left ear a some point in the future. I wanted to try out one of the less expensive personal hearing amplifiers to see how they worked for me at this stage. I did some online research and decided on the Audien ATOM PRO 2s because there were some good reviews. I'm somewhat "underwhelmed" by the results. On most environment settings, there was too much "mouth noise" feedback (meaning I was able to hear myself chewing, swallowing, coughing and talking), and that came across as very irritating and distorted any external sounds, including conversations. I tried all the settings at a number of volume settings and couldn't eliminate that very unnatural "internal" mouth noise. The other irritating sound that seems accentuated by the ATOM PRO 2s is sibilance (like running water, scraping metal chair across concrete). Those noises come across far louder than other sounds. The only environment that I find them helpful in is for watching TV. Since wearing them, I can clearly hear dialog on TV at a considerably lower volume (for example, on a scale from 1 to 20, I went from a 14 down to an 8). Unfortunately, not a very cost effective item to purchase just to hear what's on TV better. They're easy to use, small and are relatively comfortable to wear for a few hours. Inserting them takes practice because of the proximity feedback issue, but if you don't need to fiddle with them a lot, a bit of squawking feedback is irritating, but I can deal with that. As mentioned before, not a great all-purpose solution for someone with moderate to less-than-moderate hearing loss, but does work for specific sound environments, like transmitted sounds (radio, TV, movies).

I want to give my second review after having these four months. Quite frankly, I’m very disappointed in them. At first I was happy that I was having an increase of volume that I could hear better, and the fitting session online with a specialist was excellent. However, more and more I find myself not able to wear these, realizing that they are not really background noise canceling at all. I only wear them when I go out to public places, visit with friends, or driving with a friend. In every case, the background noise is horrendous! I can’t wear these in a restaurant because I’m hearing the person from 20 feet away at a dinner party talking to their friends just as much as the person sitting across the table from me. Imagine multiplying that now by 50 customers in the restaurant, and noisy cooks in the back and you can imagine how miserable of an experience this is. When I’m driving or riding in the car with a friend, and I’m wearing these hearing aids on also hearing every sound of the road, the noise of the car, everything and hardly hearing the person talking to me. The five volume levels do not help. Also, the air cups that they provided did not have anything that fit my ear size, so I adapted headset pods which worked fine in one year but not the other. So, very often I wear only one in the left here because the hearing cushion fits, but I cannot wear the right without horrible whistling going off no matter how I adjust them. Not only is it so loud in my head when it’s whistling but I’ve had people standing 10 feet away from me cringe at the amount of sound that it puts out even for them. The bottom line for me, and that I feel like I’ve wasted money now. Original Review: I’ve come to Amazon three times to buy “OTC” hearing aids, after doing a great amount of research and customer reviews each time. The other two times, I wound up with hearing aids that sounded terrible or I could not wear because of the feedback. One time, by the time I was ready to send them back because of my dissatisfaction, the seller did not even exist anymore. The other time, the feedback was horrible but I waited too long to return them and reached out to the so-called customer service and “doctors” behind the product - to which it just turned out to be fake advertising. There was no company as far as I could tell because nobody ever responded back to me. This time, I was down to three choices on Amazon and had to just choose one by fate to see if it would turn out to be legit, but I promised myself I would send it back immediately if there was any problem. So, I picked these that I am reviewing. Well, there was a little problem immediately, but the set actually came with a little card with a QR code on it that not only extended my warranty for an extra year if I scanned it, but I could reach out now to Customer Service and tell them that no matter how I was putting this in my ears, they were squealing badly. I thought I was going to have to send them back. Within two days I was on the phone with a real Customer Service person, Carlos, who was very professional and oriented me entirely to the product step-by-step, and how to combine the right cups with turning the devices in each ear to finally have them position so that they did not give microphone feedback. Now they operate extremely well! I don’t know if going to Costco and paying $1500 for hearing aids would be any better than these. I am very impressed with them, and I’m very fussy. Carlos concluded the call with assuring me that I have 45 days to be completely satisfied or they would upgrade me too an exterior set for free. But I’m very satisfied at this point with these and he assured me that he will be my contact point from here on if I ever have any problems, regardless of how long I own them. I don’t know how better I could express that I’m a highly satisfied customer. And I highly recommend these if you are agonizing over the research of wanting not to throw money away again at Amazon stores with catalogs of numerous products but are not the makers and who won’t be there when the factories overseas change their names every few months so they don’t have to back their products.