Real CharmingSuperhero Real Charming Retractable Heavy Duty Belt Clip Metal ID Badge Holder Badge Reel (Groo BC)

Been wearing this product everyday since my purchase (6+months) minor breaks after many many drops. I believe I dropped it at least 20 times before the first part broke. And another dozen drops before the second and third breaks. I'll be needing another one for my keepsake collection. I work on a very busy floor and I believe this was well worth the purchase and I'll buy again in a heartbeat.

Have had this item for over two weeks and it worked great. I noticed today that the reel wasn't working properly. I sent an email asking if I could return or exchange it since I have not had it long. I received a email asking if I would try fixing it using a diagram they provided. I tried this with no luck and replied to the email, I received another email stating my card holder may be heavier than the limit of 2 ounces and if I would send a pic with nothing attached to the reel to see if it worked. I have had the same card attached to it for over 2 weeks and it has worked just fine until today. I am very unsatisfied with the customer service I have received. If they have a diagram to help fix a known issue maybe the company should work on not having the issue at all instead. It is a shame because this is a very nice card reel

Just got mine in.... look great. Real Charming hit it out of the park with this design. Extra adorable.*will re visit the review in 3 months for updates...

It broke after about a month. The groot plastic part fell off. The badge pull still works, it's just ugly.

Bought this as a gift for a groot loving friend and it came super quick and looks great! Im super happy with this buy!

The badge was really cute and I got a lot of compliments on it; however, after about a week and a half of having it, the reel completely stopped working. I couldn't retract it so my badge was just hanging three inches off from where the groot clip is. I'm sad because I really liked it but nothing could fix the reel. :( Poor groot.

So I bought this item because it was super cute. Unfortunately, I’ve had it for maybe a week, and the retractable feature is broken. I’ve extended the ID cord like 2-3 times and it is now jammed in the extended position. Super cute, but the retractable feature needs to work

Item was perfect! As advertised and very prompt shipping! I would do business with them again