Tineco Floor ONE S3 Cordless Hardwood Floors Cleaner, Lightweight Wet Dry Vacuum Cleaners for Multi-Surface Cleaning with Smart Control System

Please note there is no support or service provided by seller khalifa mall. The product has common issues related to battery and other issues. I was given used piece and posted so many messages for return but no reply. Do not purchase

For the money, this is an excellent hard floor cleaner. Easy to use, fantastic clean, quiet and relatively straight forward to refresh, ready for the next clean. The only real difference I can see between this model and ones twice and three times more expensive, is the small gap along the edges. The S3 doesn't clean all the way to the skirting boards however, most of our wear & tare is in the middle of the hallways & rooms anyway. Highly recommended to anyone wanting a cordless wet & dry hard floor cleaner that really cleans. Five Stars

Buen material, funciona perfectamente y llego antes de lo indicado.

I bought Tineco Floor one S3 on 6 Jan 2023 from Amazon It was working perfectly until the error come after 4 month and I could not solve Error 1 clean dirty water tank which I did , but after I run autocycle cleaning, all water is left on the stand instead of dirty water tank (motor malfunction and need major spare part) Error 2 , please restart or contact costumer service Below is the message received from Amazon supplier The return button remains active between 30 - 50 days after the product order is created. Refunds cannot be made after this process. As we are a supplier, we cannot provide technical support. Asking us for help will not help you. Please contact the manufacturer or its technical service. We regret that we cannot be of further assistance. I wish you healthy days. Then I contact the manufacturer and ask them for technical service and unfortunately I received the below message: Thanks for your time and patience. According to the feedback from our support team, your machine was not purchased from our official channel. We feel sorry that your machine is out of our warranty range. According to the video you provided before, the problem is caused by the motor malfunction. We suggest you can try to contact the platform where you bought this from. Thank you very much for your understanding and support. Therefore, I recommend to buy directly from the manufacturer if you live in North America or Europe Otherwise, the machine will stop working after few month and you will waste your money

I've had my Tineco Cordless Vacuum/Mop for over a year now, and it's been a revelation! The convenience of having both a powerful vacuum and a mop in one device has made cleaning a breeze. The suction power is impressive, and the mop attachment is so easy to use. However, what truly sets Tineco apart is their outstanding customer service. After about 14 months of use, my vacuum started to malfunction. I reached out to Tineco's customer support, expecting to have to pay for repairs or replacement parts. But to my surprise, they offered to replace the entire vacuum free of charge, citing their warranty policy! The replacement process was seamless, and I received my new vacuum within a week. The customer support team was responsive, friendly, and genuinely committed to ensuring my satisfaction. If you're in the market for a reliable, versatile, and easy-to-use cordless vacuum/mop, look no further.