VEVOR Hot Box Food Warmer, 4-Tier Concession Warmer with Water Tray, 4 Pans, Single-Door and Adjustable Shelves, Stainless Steel Food Warmer Cabinet, Ideal for Storing Pizza, Chicken, Restaurant

Ordered for backyard BBQ use to rest brisket, pork butt and ribs in an heated environment. Also to hold sides hot and fresh during parties. First hold was 9 hours at 155 for a big brisket packer. Worked perfectly. Second use the unit failed. Discussion with customer service ended up with me sending unit back - packed in the same box as the new replacement came in! From the time I talked with customer service to the new one on my porch was 3 days! Three DAYS! They even had UPS pick it up for no charge! The new unit worked just right on use. Amazon assisted with. The return/replacement and it was seamless start to finish. Vevor is a darn good company. Good products and OITSTANDING Vustomer Service

Food warmer works well. I have nothing negative about the warmer as it is very nice and works well. It is also packaged very well. It even has white protective sticky plastic tape or something on the outside of the oven to help protect from scratches I am guessing. Be aware that removing the white sticky plastic tape is a pain! HAHAH! Also be aware when you get the oven out of the box the rubber feet must be put on it. I failed to realize this and put the oven on a wood kitchen table. Do not make the mistake I did, put the feet on or have a surface to put the oven that will not be scratched easily by metal.

Arrived quickly. Looks like it’s going to do the job of keeping my foods warm without taking up my oven space as someone will ALWAYS show up on the holidays needing to cook their dish. Wish I’d found this earlier. And Vevor always has great cheaper appliances as I own many.

I have three issues with this warmer. First, the temperature is off by 10+/- degrees. Second, the top rack has a probe hanging down which blocks putting a pan on it. So it's now a 3 tier warmer instead of 4. Third, the power switch is loose and keeps popping out. I will probably exchange it for another one. It does keep the food warm at a safe level.

It’s a great item to have when you cook a lot of barbecue and if it’s used right, it can make your barbecue even better

Trash only use twice and quit working. No support from Amazon or Vevor. Trash Don wast your money.

Missing parts!

The unit works great the only draw back if you wish to call it a draw back is removing the white protective cover from the stainless steel other then that no issues.