RAY5 Laser Engraver 20000mW Laser Cutter 130W CNC Laser Cutter with 3.5"Touch Screen Laser Engraving Machine DIY Engraver Tool for Metal Glass Wood Leather Laser Class ii

Have used this off on on for about 4 weeks, the trial version of the software is great and very intuitive. I had one issue and they were quick to respond and get me what I needed after ordering an extension kit.

Great laser with great customer service! I've had so much fun with this! Recently had an issue(bought it last year) they helped troubleshoot the problem and shipped me the parts under warranty.

This is a great laser engraver. It is easy to use so it is good for beginners. The support folks have been very helpful. It’s my new toy for retirement and I am very happy with it!

I've been back and forth, no folow thru from Longer. Despite multiple resets, and not getting into the source code. The unit is perpetually off grid, 1-2cm from software settings forbthe graphics. Makes it roulette despite tests if your project will be on target. It ruined several permanent pieces by jumping locations from the tests. I hope this is not a regular thing but my unit blows as does Longer's software. Further, it just won't work on Mac. They claim it will but you have to manually install drivers and risk messing with your OS. And it still didn't work. Think they were pushing lemons in this run.

It’s a little bigger than I expected 😬 so I had to put it in a different spot. Can’t wait to start creating with this 🤩

I found the lasers protective lens had a spot on it after a month of light use. This causes bad imaging and cuts. The issue is you have to order from China for a replacement which is considerable downtime in the holiday season where projects will not get done. Please make these parts readily available on Amazon. Atomstack and other lasers companies have their parts available for 2 day shipping.

I bought this as a Christmas present for my wife, she is a machinist and loves designing and creating things from metal. This laser cutter and engraver is the absolute best thing for home projects, gift giving, color tablets for our kids etc. 10/10 would highly recommend, setup and installation is super easy 10/10, and learning how to use this is also super easy 10/10.

Once I learned how to use it with a program, I really like this machine! I’m new at this so perhaps my expectations are low but it was worth the money for me.