Question 1

Do you have to pay for extended phone tech support in the event it stops working?

Accepted Answer

Motorola has a pretty decent 2 year warranty, with good phone support even through this Novel Corona-virus causing many companies to lessen customer support. 
  This is a solid modem that saves me $185 every year with Comcast.
   It's interesting as I had Comcast service 12 years ago and back then one could own their own modem to save you $15, but they would charge you the same $15 for the access card a month.  I went back to Comcast as Frontier is at deaths door.  These days Comcast doesn't charge for the access card as the FCC put the kibosh on cable companies being in the cable rental business.  At the end of the day, this Motorola's paid for itself twice over and still counting.

Question 2

What is the range of this modem?  I'm looking for a strong signal throughout a 4,000 sq ft home

Accepted Answer

Model MG7700 should provide coverage to a large house. Unfortunately, because of so many variables involved, there isn't a way to measure the range (or speed) experience a user will have.
Factors, including positioning of the Gateway, building materials, obstruction or even your neighbors WiFi usage, play a role in what will both range and speed.
That said, model MG7700 is equipped with a sophisticated built in Dual Band AC 1900 WiFi router. Support for concurrent 2.4 and 5  GHz bands with AnyBeam beamforming at those bands, focuses the signal on wireless clients to allow further improvements to wireless performance, including range.  Model MG7700's built in WiFi router will increase your chances for a better WiFi experience over other Gateways on the market.

Question 3

I got taken by netgear.  looking for a dual wi-fi modem that won’t have connection problems is this the one i should buy?

Accepted Answer

Netgear is actually VERY good. The problem is if you didn't take advantage 24hr support and it ran out, it will now cost about $300 for support online.

Question 4

Will the MG 7550 work with comcast home phone

Accepted Answer

Thank you for your question. No, the MG7550 does not have phone support.  Please see Motorola Model MT7711 for a cable modem/router with phone support for Comcast Xfinity.

ASIN	B07BRZ2KW5
Antenna Location	Security
Antenna Type	Internal
Best Sellers Rank	#2,664 in Computers & Accessories ( See Top 100 in Computers & Accessories ) #12 in Modem Router Combos
Brand	Motorola
Built-In Media	Cable Modem Router, Power Supply, Ethernet Cable
Color	Black, Grey
Compatible Devices	Smartphone, Tablet
Connectivity Protocol	Wi-Fi, Ethernet
Connectivity Technology	Ethernet, Wi-Fi
Control Method	Touch
Controller Type	App Control
Coverage	Extensive Wi-Fi coverage
Customer Reviews	4.3 4.3 out of 5 stars (11,520)
Data Transfer Rate	1 Gigabits Per Second
Frequency	5 GHz
Frequency Band Class	Dual-Band
Global Trade Identification Number	00855631006354
Has Internet Connectivity	Yes
Is Modem Compatible	Yes
Item Dimensions L x W x H	8.6"L x 2.9"W x 9"H
Item Type Name	Cable Modem/Router
Item Weight	18.14 g
LAN Port Bandwidth	10/100/1000 megabits per second
Manufacturer	Motorola
Maximum Upstream Data Transfer Rate	8 Megabits Per Second
Mfr Part Number	MG7700-10
Model Name	MG7700 modem
Model Number	MG7700
Number of Antennas	3
Number of Ports	4
Operating System	ZyNOS
Other Special Features of the Product	Internet Security, LED Indicator
Router Firewall Security Level	basic
Router Network Type	Wi-Fi 5
Security Protocol	firewall
Smart Home Compatibility	Not Smart Home Compatible
UPC	855631006354
Unit Count	1.0 Count
Warranty Description	2 year manufacturer
Wi-Fi Generation	Wi-Fi 5
Wireless Compability	802.11ac

Motorola MG7700 Modem WiFi Router Combo with Power Boost | Approved by Comcast Xfinity, Cox and Spectrum | for Cable Plans Up to 800 Mbps | DOCSIS 3.0 + Gigabit Router | Approved by Comcast Xfinity, Cox and Spectrum, For Cable Plans Up to 800 Mbps, DOCSIS 3.0, Gigabit Router

Details

Details

Description

Specifications

Common Questions