Ecarpat 24/26 Inch Wheel Mountain Bike, 21 Speed MTB Bike with Full Suspension, Steel Frame and Dual Disc Brakes, Adult Mens Outdoor Cycling Mountain Bicycle

I bought this bike for Christmas for my grandson. It's a great bike made very well.

it's alright. when it came, one of the metal bars was slightly dented, which was interesting because i paid $80 in shipping to at least prevent it.. it came in a box and you had to assemble it yourself, which is fun and the instructions were pretty easy to follow and i managed to assemble it no problems, with the exception of the pedals because I'm a little slow.. the reason why i gave this 3 stars is because the brake disk was slightly bent, however it was bent enough for it to make a sound and leave friction every time i pedalled up a hill. another issue is i can only use 6 of the gears as the gear ratio won't let me switch into the 7th gear? (this is a 21 speed bicycle (3 on the left and 7 on the right). living in a hilly area, i should've invested in a 28 speed bicycle or higher, and the gear ratios feel weird. i wish 7th gear required more effort to pedal, but that could've also been me not being able to use the 7th gear.

I Purchased this bike, and I’m very satisfied with its performance. The suspension is truly comfortable and feels high-quality, making every ride much more enjoyable. However, what I really want to highlight is the exceptional customer service I received. Initially, the bike I received had a factory defect—one of the suspension screws broke. When I contacted them, they immediately understood the situation. They tried to send me replacement screws, but unfortunately, they didn’t have them in stock. After reaching out to the bike manufacturer, they found out the screws were no longer in production. Instead of leaving me with no solution, the store went above and beyond by sending me an entirely new bike. This level of responsibility and dedication to customer satisfaction is truly admirable. The new bike I received has been perfect—I’ve been using it for some time now, and it hasn’t given me a single issue. I highly recommend this store, not only for the quality of their products but also for their excellent service and commitment to their customers. They truly deserve a 5-star rating!

Got this bike a few weeks ago, it was easy to assemble, came 85% put together, all I needed to do was put the front wheel on, handle bars and the few reflectors. The problem I ran into was the gearing was not properly adjusted, it did not seem tested before it was shipped to me.. in the instructions it says it comes pre-adjusted, that is not true. I spent a full week trying to adjust it and had to eventually bring it to a bike shop and spend extra to get it right.. I would recommend this but make sure you know someone who can adjust it properly.

I love the look of this bike! I got the black with blue trim, I love it! I ride my bike to the gym every morning, it rides and feels great, shifts well, im getting used to the disk brake as I've never had them before, but this is a great bike at a great price! You'll be happy you purchased this bike!

Our kiddo needed a new bike and he LOVED how this one looked. IF you just want to look at it - this is the one for you! But, if you want to ride it, like he does, choose something else!! 1. This is a HEAVY bike! Our other bikes from wal-mart are half the weight. 2. The gears worked for the 1st week and then they either wouldnt shift or they would not grab and keep skipping or the chain would pop off. 3. We tried adjusting the derailers by watching the video but the adjustments wouldn't hold and they went back to slipping, skipping and popping off. 4. We reached out to the company to ask for replacement parts and they suggested we try to make adjustments to the detailer. We tried 2 more times. Each time the bike would work for a few minutes but then the adjustments moved and we were back to the same old thing. 5. We have since reached out to the company 2 more times explaining what we did, sent them videos to prove what we were saying was actually happening and they have since ghosted us. I would say customer service is poor but it is non existant! The 1 star is for the bike looking cool... other than that DO NOT BUY THIS!!

This bicycle arrived packed well and was 75 percent assembled. The rest (front wheel, handle bars, peddles) was easy to put together. This bike has all the options (disc brakes, full suspension, 21 speed, shimmono derailer). There was a problem with the front suspension not compressing. I contacted ShiDu Sales and they were great to work with. The problem was resolved with not a lot of effort and I felt I was treated fairly.

I bought the 27 whatever inch bike because I am Six feet tall. Just let me say IF YOU ARE NOT SEVEN FEET TALL, GO WITH THE SHORTER BIKE. The company charges you a delivery fee, and if you want to return or exchange the bike ((YOU)) have to p the return shipping $50-60.00! The bike itself IS a good sturdy product that was semi simple to put together for a 60 year old fart like me. But the very first time I tried to get on the bike, my calf scraped the seat, froze me in place, lost my balance, and down I went flat on my ass lol. Long story short, I refused to pay return shipping, and now it sits in my garage. Nice bike otherwise.