ULTRALOQ U-Bolt Pro WiFi Smart Lock With Door Sensor, 8-in-1 Keyless Entry, Fingerprint ID, App Remote Control, Auto Unlock, Door Status Alert, Deadbolt

I really wanted to like this lock! Delivery was on time as I had international shipping, lock looked good and materials used were impressive. Here are my problems1) Initially I was trying to register to the app, couldn't receive the mobile phone verification OTP - contacted customer support and they helped me sort it out2) Installed the lock, couldn't get it to setup on the app - tried all the trouble shooting3) Master reset button wasn't working on the lock - this was a major step to allow me to connect the app to my lock4) After spending sometime calling internationally the customer support in the US. They tried to give me different solutions to sort it out, but unfortunately nothing worked. They advised me that they could send me replacement to a US address, but since I live abroad, that was not possible. At the end, their suggestion was to return the lock on Amazon as it was defective.I ordered another lock and will install it before returning this one, seems that the company has great customer support (based on my experience and different reviews I read) but the product testing is lacking as I read several reviews of people receiving defective products.

I purchased the ULTRALOQ U-Bolt Pro WiFi in September 2025, and it has been a game-changer for our home. The installation was easy, and the fingerprint ID and auto-unlock features work flawlessly. My child is especially happy that he no longer needs to carry a house key or take off his gloves to unlock the door in -15°C weather!Unfortunately, during a home renovation, our contractors accidentally broke the door sensor. Since I am located in Canada, I was worried about finding a replacement part, but U-tec’s customer service was incredible. I spoke with a very friendly representative who understood the problem immediately. Even though I am outside the US, they went above and beyond to ship the replacement sensor to me.Everything arrived perfectly, the part fit exactly, and our lock is back to working 100%. It’s rare to find a company that supports its customers this well after the sale. Highly recommended both for the quality of the lock and the professional service!

Entrega muito rápida! Recomendo

Chulada de cerradura, configure con huella para varias personas y trabaja súper bien, configure el sensor de cierre y no me preocupo de dejar la puerta abierta, la súper recomiendo

Let me take a moment to give a real review for anyone on the fence about buying this product or similar. After a prior smart lock (not this one) left me locked out my home in the freezing cold having to decide whether it would be cheaper to pay the locksmith quote of $200 or just break the door or one of my windows---I looked around in depth for my next lock, vowing never to be locked out again. This ULTRALOQ U-Bolt Pro lock is where all of the extensive research and reading of reviews led me. I ordered it primarily for a couple of features that were upgrades to my previous lock--first and foremost the USB where you can charge the lock from outside in the event the battery ever runs out while you're outside of the home. Secondly, I really wanted the auto unlock feature through the app/phone as you approach the door. It was easily to install, and for those who've installed locks before, it's the standard quick installation--nothing complicated or unique. While everything worked well and was easy to set up, I initially had an issue with the auto unlock feature not working as anticipated. (which again, was one of the main reasons I purchased this lock). Let me tell you, this company's customer service is through the roof top tier excellent. Unhappy about my feature not working--I vented and made a post in the community forum on their website, not even asking for anything, just venting. Well, they quickly responded and were suddenly emailing me really wanting to help resolve the issue for me. Ultimately, they sent me a replacement part, which did require uninstalling the previous part to install the new part---but I could appreciate that they were being proactive and checking in on me every step of the way. (and again, the installation was so easy in the first place that it wasn't too involved to replace.) Well let me just say, that did the trick and I am now consistently enjoying arriving to the home where the door has already unlocked for my approach. Great product, with a great team behind it. Initially I was going to give 4 stars for having the snafoo and needing to replace the part, but I think superior customer service to resolve an issue for a customer should be worth all 5 stars as well! (Bizzare things happen with all products sometimes, it's how a manufacturer responds that is remembered most)

¡Está increíble y muy segura! La configuración electrónica es muy sencilla en comparación con otras cerraduras de combinación que he comprado. Para la instalación tuve un poco de problemas porque el hoyo del pestillo era un poco más pequeño en donde tenía instalada otra cerradura de combinación vieja que ya quería cambiar. Lo que hice fue solo dejar el pestillo de la cerradura vieja y funciona perfecto.Saludos